Windows 10: Help with downloading something from the store

I bought a Windows 10 key for Minecraft some time ago and I claimed it on my old pc, and I'm trying to download it on my new pc its not letting me download it even though I own the game. Is there anything I can do?

submitted by /u/j4n11111
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:)

 

Downloading is Slow from Store.

Hi Mihir,

Thank you for posting your query in Microsoft Community.

From the description, I understand that Windows store downloads slowly.

Step 1:

I suggest you to clear Windows Store cache and check if it helps.

Follow the steps below:

• Press Windows logo key + R.
• Type wsreset.exe on Run window and press enter.
• Check if issue persists.

You may try the following steps and check:



Step 2:

Try to run the sfc scan and check if the Windows store downloads faster:

Run a System File Checker (SFC) scan to check for any file corruption.
SFC scan will scan for corrupt system files on the computer and repair them.

• Press Windows key + X, click
  Command Prompt (Admin).
• In the Command Prompt, type the following command, and then press ENTER:
  
  sfc /scannow

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.

 

Skype not downloading from windows 10 store

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please provide us with additional information to understand the issue and assist you better:

• What is the exact error code that you receive while trying to download Skype from Windows Store?
• Is this issue confined only to Skype app?
• Were you able to access any other apps from Windows Store?

As this could be an issue Store, I suggest you to run Windows Store troubleshooter and check if it helps:

Method 1: As an initial step, I would suggest you to follow the below steps and see if the issue can be resolved.

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the
  Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

Method 2: Clear the Store cache

You may try these steps to clear the Store cache and check if it helps:

• Press the "Windows + R" keys on the keyboard.
• Type "wsreset.exe" and press "Enter".
• Reboot the computer and then check the issues with the App.

Hope it helps. Kindly update the status of this issue, we will be happy to help you.

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.