Windows 10: Help with failed backups

Discus and support Help with failed backups in Windows 10 Backup and Restore to solve the problem; Using Win 10 (v 2004/OS Build 19041.746) and Macrium Reflect, I started getting a VSS Writer error. This occurred, as you would expect, during the... Discussion in 'Windows 10 Backup and Restore' started by 66gary81, Jan 24, 2021.

  1. 66gary81 Win User

    Help with failed backups


    Using Win 10 (v 2004/OS Build 19041.746) and Macrium Reflect, I started getting a VSS Writer error. This occurred, as you would expect, during the opening volume snapshot of the backup (full image to external HD, done weekly). Macrium would then retry without VSS writers and finish the backup successfully. That lasted a week or two, then I could not conclude a backup at all. There were usually at least 2, sometimes more writers reporting failed states. I contacted Macrium support, danced with them for a week, and they concluded it was a Windows problem and I should go bother Microsoft. Much of what I found researching on-line pertains to servers, and this is a single Toshiba laptop. I've used Macrium for nearly a decade, through several iterations of Windows, and never had problems. I don't know whether something has been corrupted, if there's a utility out there that might work. Has anyone dealt with a similar problem?

    :)
     
    66gary81, Jan 24, 2021
    #1
  2. msaba497 Win User

    Backup fails

    Thanks for the quick reply.

    I did Step 1 OK.

    Doing Step 2: Volume Shadow Copy is already running, but I have no SPP Notification Service in the list of services!

    I just tried to backup, and it failed again!

    Back in August when the Backup failed, someone told me about STARTING VSS. I did that then, and it appears to be running since then. He did not say anything about SPP. I replied to him, but he disappeared!

    M. Saba
     
    msaba497, Jan 24, 2021
    #2
  3. Bokenzhe Win User
    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • Help with failed backups [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Jan 24, 2021
    #3
  4. Help with failed backups

    help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jan 24, 2021
    #4
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Help with failed backups

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