Windows 10: Help with folder. Not sure if it's safe or not.

Discus and support Help with folder. Not sure if it's safe or not. in AntiVirus, Firewalls and System Security to solve the problem; [ATTACH] That is the folder. Idk what it means. Anyone have any guesses? Idk if it's safe or dangerous. When clicking it, it opens up to: [ATTACH]... Discussion in 'AntiVirus, Firewalls and System Security' started by W.C. Blitzy, Jun 29, 2020.

  1. Help with folder. Not sure if it's safe or not.


    Help with folder. Not sure if it's safe or not. 61cd2eaf-2b92-4d9d-80f0-dcb1e0aa69c7?upload=true.png

    That is the folder. Idk what it means. Anyone have any guesses? Idk if it's safe or dangerous.

    When clicking it, it opens up to:

    Help with folder. Not sure if it's safe or not. 5be1aa9a-9ff0-4e5c-b717-9e17227c9c58?upload=true.png

    I've not clicked on any of these.


    I want to remove it but want to make sure it's actually not something important that I should keep on my computer.


    Did a Malwarebytes scan, says it's safe.

    Did a Webroot scan, said it's fine.


    Any help would be appreciated. Thanks for your time Help with folder. Not sure if it's safe or not. :D

    :)
     
    W.C. Blitzy, Jun 29, 2020
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jun 29, 2020
    #2
  3. New FF - passwords

    Hi:

    If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

    Troubleshoot Firefox issues using Safe Mode | Firefox Help


    • Please report back and let us know the outcome, as it will dictate the next steps.
    • Also: please tell us what AV/AM/firewall programs are you running on this system?

    Thanks,
    MM
     
    MoxieMomma, Jun 29, 2020
    #3
  4. Help with folder. Not sure if it's safe or not.

    Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Jun 29, 2020
    #4
Thema:

Help with folder. Not sure if it's safe or not.

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