Windows 10: Help with identifying cause of BSODs - dumps included

Discus and support Help with identifying cause of BSODs - dumps included in Windows 10 BSOD Crashes and Debugging to solve the problem; These are my memory dumps just from yesterday. Can you please help me identify the cause of these?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by missdelarocha, Jan 20, 2020.

  1. Help with identifying cause of BSODs - dumps included


    These are my memory dumps just from yesterday. Can you please help me identify the cause of these?


    https://drive.google.com/open?id=1MURuPWp8c4ZT9Na6THI4Rccn-E7UV0hg

    https://drive.google.com/open?id=1PeLvOhfQh_OLTHr2DeLfloPDhNaioOi5
    https://drive.google.com/open?id=1hMfV9hYJxl03IVJq0ua0m-44DzbSOGrB

    https://drive.google.com/open?id=1fh0VE8hm9mibrG3sMWLDTgs5zNsaKUl1

    https://drive.google.com/open?id=19Z9SfokvWX7zAVXj60cxn38yX80p0QCX

    https://drive.google.com/open?id=1XK55k4qOB-1Opfd5ZDQEwM4xJ2mE4M2k

    https://drive.google.com/open?id=1lyHE10SjoIAivs8YR20vgX0fQSz5uV4X

    https://drive.google.com/open?id=1gPZKoTSebP70RbwZF5oVzxPEDWzvJQgy


    My system is fairly new and up to date. I've run numerous tests in the past such as memtest, graphics and cpu testers. I also keep my drivers up to date with Driver Easy.

    :)
     
    missdelarocha, Jan 20, 2020
    #1

  2. Identifying driver causing BSOD

    My laptop suddenly went into BSOD with the error IRQL_NOTLESS_OR_EQUAL. I tried using a bsod viewer to identify the driver but it just states ntoskrnl.exe. I have the dump files available, will it be helpful in identifying the driver that is causing this
    issue?
     
    SilentstormSP, Jan 20, 2020
    #2
  3. axe0 Win User
    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums Help with identifying cause of BSODs - dumps included :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    Help with identifying cause of BSODs - dumps included [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
  4. Help with identifying cause of BSODs - dumps included

    BSOD Help - dump files attached

    Hi William,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. I will certainly help you with this. The dumpfiles you have provided is not enough to find the root cause of the BSOD.
    Kindly provide full dump file for better assistance.

    I appreciate if you answer few questions to narrow down the issue.

    • What is the make and model of your computer?
    • What error message are you getting with BSOD?
    • Are you able to boot the computer to the desktop?
    I suggest you to Update the Windows 10 Drivers and check if it help.

    Please refer to the below article “How to: Install and Update drivers in Windows 10”by Mr. Andre Da Costa to update the drivers:

    How to: Install and Update Hardware Drivers in Windows 10

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Jan 20, 2020
    #4
Thema:

Help with identifying cause of BSODs - dumps included

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