Windows 10: Help With Macrium Reflect - VSS Errors

Hi,

All of a sudden I started getting VSS errors in Macrium Reflect. They have utilities VSSFix which I ran. I made sure the Volume Shadow Copy service is running, restarted it. Uninstalled Acronis and Veracrypt - not sure if related.

My drive is Bitlocker encrypted but it is unlocked while running Reflect within Windows 10.

Below are the errors:

From log:

Code:

When running the backup: (screenshot attached because unable to copy text)

:)

 

Help With Macrium Reflect - VSS Errors

Hi, what's your Windows build number? The forum prompted you for this so we don't have to keep asking.

Suggest you start with basics:
a. Disk- Run HDTune v2.55 (free) - Health and Error Scan tabs.
b. If ok run
chkdsk c: /scan
from an admin command or Powershell prompt
c. If ok similarly run
sfc /scannow

and post the summary result.

If those pass, your physical disk and file system and system files are ok.

See e.g.
[SOLVED] Recurring VSS error in event log with event ID 12293 - Windows Server - Spiceworks
- makes reference to truecrypt volumes; similar could apply to veracrypt.

(I searched using your error message
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details Cannot ask provider {b5946137-7b9f-4925-af80-51abd60b20d5} if volume is supported. [0x8000ffff] [hr = 0x8000ffff, Catastrophic failure ]
)
More if needed:
TeraByte Unlimited Knowledge Base

You could try Tweaking.com's free repair tool following the preparatory steps, and run repair 18 (VSS). Be selective.




If that doesn't help you might consider runnning a couple of others e.g.services.

 

Obtaining error code 0x8000ffff retrying without VSS writers from Partition Copy Macrium reflect

Windows event View shows multiple errors

Microsoft Windows Cap 12 Event ID 513

SQLVDI Event code 1

SQLVDI Event code 1

SqlWriter Event code 24582

Microsoft windows Cap 12

Curiously Macrium reflect completes the partition copy "without VSS writers", and it appear to be ok.

I am running Windows 10. I had previously deleted SQL version 8 as it was incompatible with ACT. Is this a possible cause of the errors?

I turned on windows File Backup, ( previously off), reset and errors are unchanged. File Backup seems to work fine.

At this point I am lost. My technical skill levels don't cover this..

Thanks

Further comment. All these SQL and VSS errors went away with a reformat and new install of windows. and Macrium Reflect performed as advertised with no errors. (Unfortunately the reformat also killed many programs authorization codes, including that of Memeo).

When I re-installed my now converted to a trial copy of the windows 8 version of Memeo backup, the VSS errors returned. I presume it grabs the VSS related software. I assume the windows 10 version does the same, even if it is a "new engine".

Now I am wondering if Microsoft File Save feature would fulfill the same function without conflicting creating VSS errors. It saves files once an hour versus the instant save of Memeo.

Still looking for comments and advice.

Thanks

 

Failed to Create Volume Snapshot Macrium Error 0x8004230f VSS Error

Hi, you might try this:
Microsoft Volume Shadow Copy (VSS) Troubleshooting - Microsoft Volume Shadow Copy (VSS) Troubleshooting

or the free cautious repair tool
Tweaking.com - Windows Repair Free/Pro
- observing the steps and using only the relevant repairs

More:
How to Fix VSS Errors Step-by-Step

Otherwise I suggest- assuming your disk and file system are sound-
an in-place upgrade repair install which keeps all progs, data and most settings

You need an iso of the same base language and build- freely downloadable.