Windows 10: Help with MS family

Hello. My son was the first to install with MS family on his computer. He then sent me an email which I accepted. When I try to use any of the MS applications on my laptop I get the message that I must start a trial or buy it. If i log into MS 365 on line, I have access to everything. Is there a way to download the application to my laptop instead of logging into accounts.mircrosoft.com/family? Thank you.

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Family Safety issues

Hi,

Configuration settings may be the possible cause why you're experiencing issues with Family when searching for the device. To assist you better, we'd like to clarify few things:

• When you mention 2 devices on your sons account, do you want to use two devices but using one account?
• Could you provide us a screen shot of family list devices?

In the meantime, we suggest that you check and follow the steps in this articles below on how to set up your Family:

• Set up your family
• Fix family features after Windows 10 upgrade

Keep us posted if you need additional help.