Windows 10: Help with my microsoft arc mouse

Hello,


I lost the receiver for my Microsoft arc mouse. I do have a Microsoft universal receiver. Can someone help me make them both compatible?


Thanks

Ram

:)

 

Microsoft RVF-00052 Arc Touch Mouse

Hi Logan,

To better assist you, please clarify the following:

• Did you make any changes prior to this issue?
• Have you tried using the mouse on a different computer?

Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
link. Keep us posted with the result.

Regards.

 

Microsoft Surface Arc Mouse

Hi William,

Failure to use the wireless mouse after the recent update can be due to an outdated driver. As an initial step to ensure that your devices are configured properly, we suggest that you download and install the appropriate driver for your Arc Mouse. To do
this, click this
link, select the edition of your Windows device under the Software & Drivers list, and then click the link to start the download.

We'll appreciate if you can send us an update.

 

Microsoft Arc Mouse not working

Hi Jun,

Issues in connecting the Microsoft Arc Mouse might have caused by a hardware or software conflict. For us to isolate the issue, we suggest that you follow the given troubleshooting steps on this article:

Mouse, touchpad, and keyboard problems in Windows.

Let us know how it goes.