Windows 10: Help with Parental Controls?

Discus and support Help with Parental Controls? in User Accounts and Family Safety to solve the problem; I've had a Microsoft account for a while, since I was about 10. Because my mother is fairly responsible, she put parental controls on the account when... Discussion in 'User Accounts and Family Safety' started by alertArchitect, Jul 24, 2019.

  1. Help with Parental Controls?


    I've had a Microsoft account for a while, since I was about 10. Because my mother is fairly responsible, she put parental controls on the account when I was younger so that I wouldn't accidentally use any of her money without her knowing. However, I am an adult now, and parental controls are still in place, so I can't do something like, say, buy my own version of Office without needing to contact her. Is there any way to remove parental controls on my own, such as verifying that I am a legal adult now, and have been for a while, so that I don't have to bother her with such a relatively small issue? I just don't want to bother her with something so small if I can handle the problem myself.

    :)
     
    alertArchitect, Jul 24, 2019
    #1
  2. Arul_D Win User

    Parental Controls aren't working

    Hi,

    The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

    to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:
    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
    Arul_D, Jul 24, 2019
    #2
  3. Windows 10 Parental Controls not working properly

    Hi,

    Thank you for the response and keeping the status updated.

    The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

    to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:
    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
    Ruth Buruga, Jul 24, 2019
    #3
  4. Help with Parental Controls?

    Parental Control - Adding more time doesn't work

    Hi,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused. I will assist you with this.

    I suggest you to delete the corrupted files yourself and see if it helps to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:

    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
    Deepak_Krishnan R, Jul 24, 2019
    #4
Thema:

Help with Parental Controls?

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