Windows 10: Help with potential virus

Hello i’ve been having problems with my windows laptop about having a issue of “preparing automatic repair” ive noticed that there’s been some files what has been downloaded onto the laptop so im thinking that its a virus? its not letting me do much and im wondering if i can get some more information on trying to reset and wipe the full laptop as its not letting me. thanks

:)

 

svcvmx.exe virus : How to remove it?

See if one or the other multi-step removal guide helps. If you can't do a step, move on to the next steps.

• https://malwaretips.com/blogs/remove-dragonboost-ads/
• Remove the DragonBoost PUP
• Remove the Winvmx client & Vmxclient.exe PUP (Removal Guide)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

remove a virus

1) Do steps 1, 2 and 5 in this multi-step removal guide:
https://malwaretips.com/blogs/remove-potentially-unwanted-program/

2) Do not download anything from the link (pcrisk) which another user previously posted. It's one of those SpyHunter pushing sites. SpyHunter is a commercial program which is absolutely not recommended here in Microsoft Community.

3) Suggestion to read:

• How to easily avoid PC infections
  
• How to Avoid Potentially Unwanted Programs | Malwarebytes Unpacked
  
• Best Practices for Safe Computing - Prevention of Malware Infection