Windows 10: Help with Webcam not used before

Discus and support Help with Webcam not used before in Windows 10 Drivers and Hardware to solve the problem; I've never used the webcam on my Win 10 before but now I need it for a meeting over the weekend. Are there any explanations anywhere....? Thanks 148609 Discussion in 'Windows 10 Drivers and Hardware' started by Arcadian, Jan 17, 2020.

  1. Arcadian Win User

    Help with Webcam not used before


    I've never used the webcam on my Win 10 before but now I need it for a meeting over the weekend. Are there any explanations anywhere....?

    Thanks

    :)
     
    Arcadian, Jan 17, 2020
    #1
  2. zbook Win User

    My laptop USED to have a webcam... Compaq CQ56 102SA


    See if you can find any additional troubleshooting steps that you have not already performed in these links:


    https://support.microsoft.com/en-us/...p-webcams-help
    https://support.microsoft.com/en-us/...art-the-camera
    HP PCs - Webcam Troubleshooting (Windows 10, 8) | HP® Customer Support

    HP Desktop PCs - Webcam is not Working (WindowsÂ*10, 8) | HP® Customer Support

    Hardware compatibility list | Windows IoT
     
    zbook, Jan 17, 2020
    #2
  3. Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Jan 17, 2020
    #3
  4. Naresh_K Win User

    Help with Webcam not used before

    Webcam not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).



    If you need any further assistance, please write back with the following information:



    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.


    Regards,
     
    Naresh_K, Jan 17, 2020
    #4
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Help with Webcam not used before

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