Windows 10: HEVC Extension not working after upgrade to Windows 11

Discus and support HEVC Extension not working after upgrade to Windows 11 in Windows 10 Software and Apps to solve the problem; Split from this thread.HiEven I am having the same issue. On windows 10 i had HEVC from Device Manufacturer extension made by Microsoft and after... Discussion in 'Windows 10 Software and Apps' started by Jaskaran SinghChhabra, Jan 27, 2022.

  1. HEVC Extension not working after upgrade to Windows 11


    Split from this thread.HiEven I am having the same issue. On windows 10 i had HEVC from Device Manufacturer extension made by Microsoft and after updating to Win 11 i am not able to play 4K 10bit mkv files which i was able to before. I reinstalled the app multiple times but nothing is helping...I feel like the extension isn't yet compatible with win11 and we dont want to pay anything for something as simple as HEVC codec. Please update the prev. extension and solve our issue.Thanks

    :)
     
    Jaskaran SinghChhabra, Jan 27, 2022
    #1
  2. manizzi Win User

    HEVC Video Extensions from Device Manufacturer

    Thanks for the reply. I am not refering to the HEVC Video Extensions you listed in the link.

    I am refering to the HEVC Video Extensions from Device Manufacturer linked below.

    https://www.microsoft.com/en-us/p/h...urer/9n4wgh0z6vhq?activetab=pivot:overviewtab

    Why is it no longer available? Does MS plan to make it available again? It was available up until about a month ago.
     
    manizzi, Jan 27, 2022
    #2
  3. HEVC Video Extensions from Device Manufacturer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • What is the make and model of the PC?
    • Where are you getting HEVC Video Extensions from Device Manufacturer showing as temporarily unavailable?


    If you want to install HEVC Video Extensions, then refer to

    Microsoft Store
    .



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 27, 2022
    #3
  4. HEVC Extension not working after upgrade to Windows 11

    Cannot install HEVC Video Extensions

    Hello,

    I bought the HEVC Video Extensions for Windows 10. I am logged in to my computer with my Microsoft account and I see my computer in the "Devices" list of my Microsoft account. When I click on "Install on device" on the HEVC Video Extension page I get this
    message "It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account.". What am I doing wrong?
     
    AndreasZiegler2, Jan 27, 2022
    #4
Thema:

HEVC Extension not working after upgrade to Windows 11

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