Windows 10: HEVC extensions

Discus and support HEVC extensions in Windows 10 Installation and Upgrade to solve the problem; Microsoft downloaded HEIF and HEVC extensions to my laptop recently, but only HEIF was downloaded to my PC. Why do I have to pay for HEVC extensions... Discussion in 'Windows 10 Installation and Upgrade' started by samrose912, Jun 21, 2021.

  1. HEVC extensions


    Microsoft downloaded HEIF and HEVC extensions to my laptop recently, but only HEIF was downloaded to my PC. Why do I have to pay for HEVC extensions for my PC?

    :)
     
    samrose912, Jun 21, 2021
    #1
  2. manizzi Win User

    HEVC Video Extensions from Device Manufacturer

    Thanks for the reply. I am not refering to the HEVC Video Extensions you listed in the link.

    I am refering to the HEVC Video Extensions from Device Manufacturer linked below.

    https://www.microsoft.com/en-us/p/h...urer/9n4wgh0z6vhq?activetab=pivot:overviewtab

    Why is it no longer available? Does MS plan to make it available again? It was available up until about a month ago.
     
    manizzi, Jun 21, 2021
    #2
  3. HEVC Video Extensions from Device Manufacturer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • What is the make and model of the PC?
    • Where are you getting HEVC Video Extensions from Device Manufacturer showing as temporarily unavailable?


    If you want to install HEVC Video Extensions, then refer to

    Microsoft Store
    .



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jun 21, 2021
    #3
  4. HEVC extensions

    Cannot install HEVC Video Extensions

    Hello,

    I bought the HEVC Video Extensions for Windows 10. I am logged in to my computer with my Microsoft account and I see my computer in the "Devices" list of my Microsoft account. When I click on "Install on device" on the HEVC Video Extension page I get this
    message "It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account.". What am I doing wrong?
     
    AndreasZiegler2, Jun 21, 2021
    #4
Thema:

HEVC extensions

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