Windows 10: HEVC Video extension not installing

Discus and support HEVC Video extension not installing in Windows 10 Software and Apps to solve the problem; Hi,I am trying to view HEIC image files on my Windows 10 PCI installed HEIF extension from Microsoft Store, it installed properly, but still Photos app... Discussion in 'Windows 10 Software and Apps' started by Shanmugam.Mohanraj, Jan 13, 2022.

  1. HEVC Video extension not installing


    Hi,I am trying to view HEIC image files on my Windows 10 PCI installed HEIF extension from Microsoft Store, it installed properly, but still Photos app is showing only blurry images.Upon googling i saw advice to install HEVC Video extension too.I bought HEVC Video extension from the Microsoft Store and when click on "Install" nothing happens and HEVC is not listed in the Apps & Features list. HEIF extension is present in this listWhen i select the three dots near the "Install" button i was given the list of machines i want the extension to be installed on. When i select the machine i am

    :)
     
    Shanmugam.Mohanraj, Jan 13, 2022
    #1

  2. Cannot install HEVC Video Extensions

    Hello,

    I bought the HEVC Video Extensions for Windows 10. I am logged in to my computer with my Microsoft account and I see my computer in the "Devices" list of my Microsoft account. When I click on "Install on device" on the HEVC Video Extension page I get this
    message "It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account.". What am I doing wrong?
     
    AndreasZiegler2, Jan 13, 2022
    #2
  3. HEVC Video Extensions from Device Manufacturer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • What is the make and model of the PC?
    • Where are you getting HEVC Video Extensions from Device Manufacturer showing as temporarily unavailable?


    If you want to install HEVC Video Extensions, then refer to

    Microsoft Store
    .



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 13, 2022
    #3
  4. HEVC Video extension not installing

    HEVC Video Extensions

    Hi DennisDennison1 and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    It is just an extension/codec that installed on your Windows 10 to be able to play HEVC or H.264 video format using the default video player installed on your Windows 10 PC.

    Play High-Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device. These extensions are designed to take advantage of hardware capabilities on some newer devices— including those with an Intel 7th Generation Core processor and newer GPU to support 4K and Ultra HD content. For devices that don’t have hardware support for HEVC videos, software support is provided, but the playback experience might vary based on the video resolution and PC performance. These extensions also let you encode HEVC content on devices that don’t have a hardware-based video encoder.

    https://www.microsoft.com/en-us/p/hevc-video-ex...

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!
     
    Joseph Y. M., Jan 13, 2022
    #4
Thema:

HEVC Video extension not installing

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