Windows 10: HEVC Video Extensions

Discus and support HEVC Video Extensions in Windows 10 Software and Apps to solve the problem; I just purchased the HEVC Video Extensions but there was no download offered. What to do?... Discussion in 'Windows 10 Software and Apps' started by Doris Ranaglia, Jun 11, 2023.

  1. DORIS RANAGLIA
    Doris Ranaglia Win User

    HEVC Video Extensions


    I just purchased the HEVC Video Extensions but there was no download offered. What to do?

    :)
     
    Doris Ranaglia, Jun 11, 2023
    #1
  2. SHANMUGAM.MOHANRAJ
    Shanmugam.Mohanraj Win User

    HEVC Video extension not installing

    Hi,

    I am trying to view HEIC image files on my Windows 10 PC

    I installed HEIF extension from Microsoft Store, it installed properly, but still Photos app is showing only blurry images.

    Upon googling i saw advice to install HEVC Video extension too.

    I bought HEVC Video extension from the Microsoft Store and when click on "Install" nothing happens and HEVC is not listed in the Apps & Features list. (HEIF extension is present in this list)

    When i select the three dots near the "Install" button i was given the list of machines i want the extension to be installed on. When i select the machine i am trying to install on, all i get is the message saying that "We will attempt to install the extension on the machine you requested" but no action

    Is there a way for me to get the binary myself and install it manually instead of relying on some auto install program?

    I have already wasted 2 days trying to view HEIC files on Windows 10.
     
    Shanmugam.Mohanraj, Jun 11, 2023
    #2
  3. MANIZZI
    manizzi Win User
    HEVC Video Extensions from Device Manufacturer

    Thanks for the reply. I am not refering to the HEVC Video Extensions you listed in the link.

    I am refering to the HEVC Video Extensions from Device Manufacturer linked below.

    Get HEVC Video Extensions from Device Manufacturer from the Microsoft Store

    Why is it no longer available? Does MS plan to make it available again? It was available up until about a month ago.
     
    manizzi, Jun 11, 2023
    #3
  4. ADITYA_ROY
    Aditya_Roy Win User

    HEVC Video Extensions

    HEVC Video Extensions from Device Manufacturer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Windows 10 Version and Build installed? (Type winver
      in Windows search/Run command)
    • What is the make and model of the PC?
    • Where are you getting HEVC Video Extensions from Device Manufacturer showing as temporarily unavailable?


    If you want to install HEVC Video Extensions, then refer to

    Microsoft Store    .



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jun 11, 2023
    #4
Thema:

HEVC Video Extensions

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