Windows 10: Hey Cortana not working

Recently upgraded to windows 11 and "Hey Cortana" is not working. Checked my mic and speaker settings and all is good. When I open Cortana app and press mic icon, Cortana listens and responds with no issues.

:)

 

"Hey Cortana" does not work

Hi Dennis,

Thank you for giving us an opportunity to assist you with the query.

Apologize for the difficulties that you're experiencing in Windows 10.

Please be assured that we will do our best to help you.

It's possible that your microphone settings are incorrect. Let's try the following steps and check if it resolves the issue.

Step 1: Check if you have enabled the "Hey Cortana" feature

• 
  Click on the Windows Search bar or Press Windows key.
  
• 
  Click on the Hamburger sign at the top left of the window and click on
  Settings.
  
• 
  Enable Let Cortana respond when you say 'Hey Cortana' option.
  
• 
  Now check if it works. (Tip: After you say "Hey Cortana", follow up with a question/service for Cortana to respond).
  

Step 2:

If issue persists, follow the suggestion provided by Jason D on January 29,
2015 from below link and check if it helps:

http://answers.microsoft.com/en-us/...aring-me/3f9a3fdb-6185-4d7c-8d6d-5979811a112d

Also, see: Cortana: Expectations, Usage, Tips, Work Arounds
(Created by Barb Bowman).

http://answers.microsoft.com/en-us/...-arounds/44ff8994-69c1-4b08-a71e-d40655162b86

Hope it helps.

Do update us with the status we are glad to assist you further.

 

How to enable Hey Cortana on Android

Hi Jerry,



Thank you for writing to Microsoft Community Forums.



By default, Hey Cortana feature is turned off unless you activate it. Kindly follow the steps below to enable the feature.

• Launch the Cortana app on your Android device.
  
• Click on the Menu.
  
• Click on Hey Cortana.
  
• Toggle the switch to position On for
  From the Cortana app.
  
  
  

The Hey Cortana feature will not work when the phone is in standby mode, however you can follow the steps mentioned in the article below to enable Cortana on lock screen.



Getting started with Cortana



Hope it helps.



Regards,

Peer Samie

Microsoft Community-Moderator

 

Hey Cortana not working

Original Title: Hey Cortana

Never works. I usually give up and type my search. Any suggestions?