Windows 10: hey cortana won't turn on

cortana won't turn on

:)

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

http://windows.microsoft.com/en-us/windows-10/cortana-search

Hope this information helps, let us know the status of the issue

 

How to enable Hey Cortana on Android

Hi Jerry,



Thank you for writing to Microsoft Community Forums.



By default, Hey Cortana feature is turned off unless you activate it. Kindly follow the steps below to enable the feature.

• Launch the Cortana app on your Android device.
  
• Click on the Menu.
  
• Click on Hey Cortana.
  
• Toggle the switch to position On for
  From the Cortana app.
  
  
  

The Hey Cortana feature will not work when the phone is in standby mode, however you can follow the steps mentioned in the article below to enable Cortana on lock screen.



Getting started with Cortana



Hope it helps.



Regards,

Peer Samie

Microsoft Community-Moderator

 

View Poll Results: Does 'hey Cortana' work for you?


I have turned on the slider to activate Cortana to respond to my " Hey, Cortana" but unless I click on the microphone icon she doesn't hear me?

I don't think it's a mic problem since t works fine with Cortana otherwise. I've tried other people's suggestions without any luck.