Windows 10: Hi, does anyone know why every time i go to scan my PC it says my IT admin has limited...

Hi, does anyone know why every time i go to scan my PC it says my IT admin has limited access and to contact them. Does anyone know how to fix this?

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Parental Controls: Child PC Screen Time limits reset to "Max Scheduled" & allowed window resets to 24 hours/day

HI thanks for this suggestion. Sadly, I found that one a few months ago. Tried it at the time and it didn't work either

To answer your other question about access to my son's PC:

• For the test you suggested above (the 15 minutes etc.) I was away from the PC and he was using it. So it's possible he's somehow resetting the limits, BUT ..
• A few days ago I sat at his PC and did the following test:
  • Logged into his account - checked and no limits
  • Switched to my account, set the limits there
  • Switched to his account - checked and limits working
  • Switched to my account, and after about 10-15 minutes the limits had reset
  • Switched to his account - no limits
  • The whole time I was at the PC and he was nearby but not at the PC so couldn't have adjusted the limits

 

Windows 10 says I'm not admin

Hi Erina,

What troubleshooting steps have you tried so far?

I would suggest you to go to control panel and check your user account status. Right click on the start button and select control panel in the menu. In the control panel, click on the 'view by' option in the top right and select 'large icons'. Now, click
on 'User accounts' and check if your account is listed as Administrator. If it is not displayed as Admin account, click on the option 'Change user account type' and select 'Administrator' and apply changes. Try these steps and let us know the results. If you
have already tried, please let us know what all troubleshooting steps you have tried so far, so that we can provided you suggestion accordingly.