Windows 10: Hi I reset windows but when I have to add my account it says I need a work or school...

There is no skip button and it won’t let me go back

:)

 

Remove Deactivated Work Or School Email Account

I have an organizational email account that has been deactivated, current guides online say the following:

"If you need to remove an account from your PC:

1. Select Start > Settings > Accounts > Access work or school .
   
2. Select the account you wish to remove, then select Disconnect
   
   ...."
   

However, the only option presented at this section is "Manage" which forwards me to my organization's page to login. The account has since been deactivated with no way to get to the next step.
I have been getting notifications from my system that "There is a problem with a work or school account click her to fix now" but obviously can't login to remove the account from the system.
Is there a work around to remove the account without logging in?

 

Fix "Work or School account problem" after deleting an e-mail account.

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving an error related to your email account. I’ll certainly assist you with the issue.



However, please let us know:

• When you say “I deleted the e-mail account” do you mean deleting the Microsoft account or deleting the account from your computer?
  
• Are you using a Microsoft account to login to the computer?
  

Meanwhile, I would suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts, and select
   Access work or school from the left pane.
   
3. Now, click on the email account and select
   Disconnect.
   
4. Follow the on-screen instructions.
   

If this doesn’t work, you may want to try converting the account to a local account and see if that helps. Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts and select
   Your info from the left pane.
   
3. Click on Sign in with a local account instead.
   
4. Follow the on-screen instructions to complete the process.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Seperate Personal Microsoft Account from School Account

Hi wiz0213

I am Dave, I will help you with this.

Open the Settings App.

Go to Accounts.

1

Select Your Info, is the School Account Email listed there?

2

Select Emails and Accounts, is the School Account Email listed there?

3

Select Access Work or School, is the School Account Email listed there?