Windows 10: Hi my son cannot access his account even after removing the family restriction

Hi my son cannot access his account even after removing the family restriction

:)

 

Family restrictions on adult account

Hello Erik,

There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

• Turn off family settings in Windows 10
• How do I turn off family features?

These articles contain steps that you can perform to help you resolve your issue.

Keep us updated with the results.

 

How do I remove my son from his friend's Microsoft Family?

Hi Brett,

Follow the steps below on how you can remove the child account from the Family:

• Using the child account, sign in at https://account.microsoft.com/family.
• Click on Remove yourself under the child account.
• Click Remove to confirm.
• You will get an email confirmation that you have been removed from the family.

Click on this link for steps on how to add the child account to your family.

Looking forward to your response.

 

Windows 10 Family screentime still restricting people no longer in the family

Hi Darrell,

With regard to your query, we suggest that you follow the steps below to completely remove the Microsoft account family safety feature for your son's account.

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

You may also check this
link to turn off family features.

Let us know the result.