Windows 10: Hi Team, Seeking help regarding the issue we are facing with. 1st call issue with web...

After restarting the machine.1. we are making the call from web connect, both the parties can't hear. but all other applications there was no issues with it microphone and speakers are working fine. And for the second call its working well.2. When we installed the windows 10 os in those devices, 1st call working fine no issues.3. I have tested working drivers and services, .net framework versions, Same web connect working perfectly fine on other models Any suggestions would be much appreciated.

:)

 

my microsoft team keep show that it run into an issue

Hi Cheah,



Greetings.



Thank you for raising your concern in this community.



Normally when you get this error, you should confirm first using teams on the web to see if there is nothing wrong with your account. Please use this link to do so. checking your credentials.., also check your network connection.

After confirming that everything is fine from there, I would suggest you to clear your teams cache using this steps.

• Log out of teams
  

• Quit Microsoft Teams. Right-click the icon and select Quit.
  
• Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams
  
• Delete the contents of the entire folder.
  
• Restart Microsoft Team
  
• Login again.
  

After that sign in first using your education account.



I will follow up on this if you need further assistance.



Regards,

Mac

 

Facing issue with Cortana.

Hi Christine,

I am sorry to know that you are facing issues with Windows 10.

I suggest you to try the steps provided in the link below.

Troubleshoot problems opening the Start
menu or Cortana

Hope this helps in resolving the issue with Cortana. If the issue persists, do get back to us. We will be happy to assist you.

Regards,

 

are you sure you want to leave this web page.....

Hi,

Thank you for posting your query in Microsoft Community.

• 
  Are you facing this issue with particular web site are all the web site?
  
• 
  From when are you facing this issue?
  
• 
  Did you make any changes prior to this issue?
  

I suggest you to open Internet Explorer without the add-ons and check if it helps.

Follow the steps below.

• 
  Press Windows +R.
  
• 
  Type “iexplore -extoff” without the quotes and hit Enter.
  

Keep us posted on this issue so that we can assist you better.