Windows 10: HID-compliant headset driver crashes, causing PC to hard freeze

Discus and support HID-compliant headset driver crashes, causing PC to hard freeze in Windows 10 Drivers and Hardware to solve the problem; I'm having recurrent problems with this HID-compliant driver, which continues to freeze my PC until I hold the power button to shut it off, usually... Discussion in 'Windows 10 Drivers and Hardware' started by zeK420, Oct 3, 2021.

  1. ZEK420
    zeK420 Win User

    HID-compliant headset driver crashes, causing PC to hard freeze


    I'm having recurrent problems with this HID-compliant driver, which continues to freeze my PC until I hold the power button to shut it off, usually while gaming. So NO BSOD. The headset I've been using was the Razer BlackShark v2. After months of trying to solve this issue I decided to uninstall all drivers related to the razer headset, and try another one hyperX cloud II and I'm still getting the freeze. EVENT VIEWER LOG: The device HID-compliant headset location unknown is offline due to a user-mode driver crash. &nb

    :)
     
    zeK420, Oct 3, 2021
    #1
  2. OPGAMER97
    OpGamer97 Win User

    HID compliant headset crashing causing windows to freeze

    The HID-compliant headset driver is crashing usually while im gaming and causing my screen to go black and not registering any input. This link is people having a similiar problem but none of the fixes listed worked for me.

    https://answers.microsoft.com/en-us...-headset/0a5c6685-188f-4b67-9450-196cbd4a1a0f

    I even tried resetting windows but the crashes are still happening.

    This is whats shown in the event viewer:

    The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

    This error also appears just before the crash in the event viewer:

    The RasMan service depends on the SstpSvc service which failed to start because of the following error:

    The operation completed successfully.
     
    OpGamer97, Oct 3, 2021
    #2
  3. LUIS MOLON
    Luis Molon Win User
    Windows freezing/restarting, HID-compliant headset problem

    I'm having recurrent problems with this HID-compliant driver, which continues to broke and freeze my PC, usually while gaming. My headset is a Razer Kraken 7.1 V2.

    https://www.reddit.com/r/HyperX/comments/adgo7a/hyperx_cloud_ii_restarting_my_pc_without_warning/

    At this link, we have another guys having the same problem with another headset. This is a Windows bug/problem, for sure. So, if anyone knows how to fix it, help me out. Thank you.

    Windows event viewer:

    The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
     
    Luis Molon, Oct 3, 2021
    #3
  4. LORRAINELANG
    LorraineLang Win User

    HID-compliant headset driver crashes, causing PC to hard freeze

    driver for hid touchscreen compliant

    Unfortunately , for the last several months all the suggestions listed I have tried. The realization is that the hid compliant touchscreen is not there anymore under the human interface devices or any where else. Which means there should be a driver
    for firmware that actually downloads to someone's computer to get the touchscreen back. which is what is needed you. I followed the directions and the hid compliant touchscreen disappeared. My question is if there is software, firmware, driver or what
    ever that can be directly sent to download to my computer to get hid compliant touchscreen back to the device manager.
     
    LorraineLang, Oct 3, 2021
    #4
Thema:

HID-compliant headset driver crashes, causing PC to hard freeze

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