Windows 10: HID-Touchscreen and Hardware and Devices troubleshooter missing

Hi!


So I have a problem. I not only do not have the HID - Touch Screen driver, but my computer also lacks a Hardware and Devices troubleshooter.


I have extensively go through other forums, but I cannot seem to fix this issue.


This all started when my touchscreen magically stopped working, and I have spent the last few days trying to resolve this issue.


I have an Acer N16P9 and the most recent Windows 10 update (as of February 27th, 2019).


If anyone could help me, it would be greatly appreciated!






:)

 

Problem with HID (Human Interface Device) Drivers Missing

Hi,

It doesn't need to have two USB Input HID Driver, only one would work fine.

To check for possible cause of the issue, we suggest that you run Hardware and Devices troubleshooter. To do so, follow the steps below:

• Press Windows key. 
• Type Troubleshooting. 
• Click Hardware and Sound. 
  
• Click Hardware and Devices. 
• Follow the on-screen instructions. 

If the issue still persists, uninstall and reinstall the driver.

Let us know how it goes.

 

HID Touch-Screen Driver Missing

Hi Aris,

Based on your description of the issue, software conflict is one of the possible causes why the driver for your touchscreen is missing. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build and edition of Windows 10 is installed on your device?
• What is the make and model of your laptop?
• Is your device connected to a domain network?

Running the troubleshooter is one of the initial steps that should be done to a device that is having an issue with a driver. If you already run the troubleshooter for devices and hardware and the same issue persists, it will be best to download and install
the touchscreen driver from the website of your laptop's manufacturer.

We are eager on getting this resolved for you.

 

Touchscreen suddenly malfunctions on Google Chrome Windows 10

Hi Yuuki,

With regard to your query, we suggest that you run the hardware troubleshooter and see if it will fix the issue with your touchscreen.

• Press Windows + X keys.
• Select Control Panel.
• Change the view by option on the right to Large icons.
• Click on troubleshooting and click on the View
  all options on the left panel.
• Run the Hardware troubleshooter.

You may also try updating the HID compliant touchscreen driver in Device Manager by following the steps below.

• Press Windows + X keys.
• Select Device Manager.
• Expand Human Interface Device.
• Right-click on HID compliant touchscreen.
• Click on Driver tab.
• Select Update Driver.
• Reboot the PC once the driver has successfully installed for the changes to take effect.

Let us know the result.