Windows 10: High CPU >90% caused by "Services and Controller App"

Discus and support High CPU >90% caused by "Services and Controller App" in Windows 10 Installation and Upgrade to solve the problem; Hi Team, Recently, my laptop runs extremely high CPU 90-100% once I sign in without any APP opened. It just seems some system default APPs are... Discussion in 'Windows 10 Installation and Upgrade' started by xrVivian, May 21, 2020.

  1. XRVIVIAN
    xrVivian Win User

    High CPU >90% caused by "Services and Controller App"


    Hi Team,


    Recently, my laptop runs extremely high CPU 90-100% once I sign in without any APP opened.

    It just seems some system default APPs are running in background and I'm not aware these App.


    Please advise how to resolve this sys issue?


    Thanks!

    High CPU >90% caused by "Services and Controller App" 9863b468-51a8-4975-9c5a-d20ff2b851de?upload=true.png

    :)
     
    xrVivian, May 21, 2020
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Services and Controller app causing 100% CPU Usage

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that Services and Control app is causing 100% CPU Usage. I’ll help you with this issue.



    Upon researching, I found that few of our customers were also facing High CPU usage with Services and Controller app and this was caused by an application named “Segurazo”, which turns out to be a third party anti-virus software.



    They were able to resolve the issue by uninstalling the application. I would suggest you to refer the suggestions by
    K0MB Replied on December 4, 2019 from the thread
    Services and controller app    .



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 21, 2020
    #2
  3. ADITYA_ROY
    Aditya_Roy Win User
    Services and Controller app Random High CPU usage.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern, as the Services and Controller app process is taking high CPU usage. We looked in to this and would suggest you to the PC in clean boot status and then check the CPU usage for Services and Controller app process. If the
    result is positive, then we need to check which app is guiding the Services and Controller app process to high CPU usage.



    Restart the computer by using a clean startup



    Disclaimer: Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue.
    Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



    To perform a clean boot on the computer refer to the article

    How to perform a clean boot in Windows    .



    If performing a clean boot fixes the issue then, please refer to the section
    How to determine what is causing the problem after you do a clean boot
    to check which program is causing the issue.



    Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.



    In order to get clarity and to assist you further, please reply with the answers to the questions below.



    • Was there a major change or an update on your system, prior to which you weren't facing this issue?
    • What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
    • What is the make and model of the PC?


    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, May 21, 2020
    #3
  4. PAUL.WOZ
    Paul.Woz Win User

    High CPU >90% caused by "Services and Controller App"

    TokenBroker services causes high CPU utilization?

    We have Windows 10 Pro version 1703, 64bit.

    We see CPU stay at 50-60%, and spike up to 99-100% for extended times. We have been able to isolate the high CPU to the Token Broker service by using the Windows Performance Recorder and Analyzer.

    We understand this service has something to do with the Windows Store and Authentication and was added in with the Anniversary update. With it turned off, we return to normal CPU utilization, but we are unsure if this service is a requirement.

    Microsoft is a bit ambiguous on this service, even the description for the service reads "<Failed to Read Description, Error Code:1500 >"

    • Because there isn't a lot of documentation on this we are unsure if we even need this service. Can we simply disable this service permanently?
    • Is anyone aware of the Token Broker service causing high CPU like this?
     
    Paul.Woz, May 21, 2020
    #4
Thema:

High CPU >90% caused by "Services and Controller App"

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