Windows 10: High Definition Audio Controller (Code: 10) Issue

Motherboard: MSI B360M Gaming Plus

OS: Windows 10 Pro


List of things I've done:


Downloaded audio drivers from MSI website

Updated my BIOS

Uninstalled and Reinstalled the High Definition Audio Controller

cmd commands: sfc /scannow & DISM.exe /Online /Cleanup-image /Restorehealth

Completely removed all other audio drivers and installed Realtek audio drivers (Which for some reason never actually appear on device manager?)


I'd appreciate any help I could get.

It started happening out of the blue; I never downloaded anything.

:)

 

Windows High Definition Audio Controller Code 10

Hi all, my High Definition Audio Controller shows up in Device Manager with a yellow exclamation mark and has code 10 in its Properties. I can't play any sound at all. I've tried:

-Uninstalling the High Definition Audio Controller and restarting my computer to no avail

-Using Windows Troubleshooter which couldn't identify the problem. It just said "High Definition Audio Controller has a driver problem".

I'm using Windows on a partition in my 2012 Macbook Pro running Mojave. The Windows partition was installed using a bootable USB.

 

Code 10 for High Definition Audio Controller

On an Asus N55SF, upgrading Windows 10 from version 1607 to 1709 (a reset install from USB, since numerous attempts through Windows update had failed to complete) caused havoc in that the High Definition Audio Controller (Device Manager – System devices)
subsequently refused to start; the dreaded Code 10 error. No such issues ever noted under version 1607.

Having then tried a host of suggestions posted online, and several combinations thereof, including Windows’ Troubleshoot – Playing Audio and Troubleshoot – Hardware and Devices, checking under Services if Windows Audio is running, removing and reinstalling
different versions of Realtek High Definition Audio drivers, Intel graphics and chipset drivers, modifying the registry (deleting UpperFilter values), all to no avail, the issue looked hopelessly deadlocked. An external USB DAC (Denon DA-10) was working fine
all the time.

However, one BIOS (ver. 207) setting on this Asus N55SF machine presents an apparently working work-around, if not a real solution: under the “Advanced” tab, when “Play POST Sound” is set to “Yes”, it enables the High Definition Audio Controller to start
when loading Windows, and the Realtek High Definiton Audio devices (both speakers and microphone) to work again. One then has to live with a sound being played at Windows startup and shut-down, but the “Speaker Volume” for this sound can be set to low (“1”)
in the BIOS settings.

The Realtek High Definiton Audio driver 6.0.1.7571 was automatically installed by Windows, but it did not work well; the best results so far on this machine with Windows 10 version 1709 have been with the Realtek High Definiton Audio driver 6.0.1.6413 (for
Windows 7) from Asus Support. It does, however, fail to install Asus Sonic Master. That does not matter much to me. The most recent driver versions 6.0.1.8219 and 6.0.1.8228 found at the excellent Asus driver resources site
https://ivanrf.com/en/blog/ install OK, but run less stably in this case than version 6.0.1.6413.

 

IDT High Definition Audio CODEC Not Working

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to update the driver and check if the issue persist.

Follow the steps to Update the driver and check if it helps.

• Press Windows key + X key and click
  Device Manager.
• Select IDT High Definition Audio CODEC on Device Manager.
• Select the Driver tab.
• Click on Update Driver.
• Select the option “browse my computer for driver software”.
• Select the option “let me pick up a list of device drivers on my computer”.
• Select the High Definition Audio Device instead of IDT High Definition" And click next.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.