Windows 10: High Definition Audio Controller Driver Error

My laptop crashed recently and when it restarted, there was no sound available. The sound icon in the taskbar says: "No speakers or headphones are plugged in".


Here is what I have done so far:

• Opened Device Manager to find the faulty driver. The driver in question is the "High Definition Audio Controller" driver under the "System Devices" tab. I have tried to update it online with no luck (the latest drivers are already installed), update it via list of drivers already present on my system (Code 10 error: The device cannot start), uninstalled it and tried to reinstall it via Windows Update and also automatic reinstall after restarting the system. The issue has persisted. I cannot rollback to the previous driver version as that option is greyed out.
• Run Memory Diagnostic checks, SFC checks and DISM checks and tried to repair the system via those. No system integrity violations found.
• Updated all device drivers either manually via Device Manager or Driver Updater software like IOBit Driver Booster 6/DriverPack Solutions.
• Updated GPU drivers to the latest version.
• Performed a Safe Boot to check if issue persists (it does) and also performed a clean boot to check for issue. The issue persisted when all third party services along with startup items were disabled. So the issue is most definitely related to Microsoft.
• Restarted Windows Audio Service from the Services window.
• Updated Windows to the latest version. I am currently running on Windows 10 Home Single Language v1903 with OS Build 18362.175. On a side note, I was facing the same problems in the last version (v1809) as well without any solutions, but it went away for a while after I updated my system. So rolling back to my previous build will not help.
• Selectively uninstalled Windows Updates from the past few days to check if the issue was update related.
• Run a system scan to check for malware via both Windows Security and Bitdefender Total Security. Both turned up negative.
• Checked registry in H_KEY for any errors.
• Tried to find alternative driver without any success (The problematic driver is hdaudbus.inf, located in C:\Windows\INF)
• Checked my laptop's manufacturer website for latest drivers.
• I shouldn't need to clarify this, but I obviously ran the Windows Troubleshooter for sound problems without any success.

I am currently on MSI GV 62 - 8RE, if it helps.

I would also appreciate if you would not suggest a clean reinstall of Windows. Given that this is primarily a WIndows OS issue, the problem will only reappear later down the line and I can't be reinstalling Windows every few weeks when this pops up again. But apart from this I am open to other suggestions. Please let me know if you need any other information.

:)

 

IDT High Definition Audio CODEC Not Working

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to update the driver and check if the issue persist.

Follow the steps to Update the driver and check if it helps.

• Press Windows key + X key and click
  Device Manager.
• Select IDT High Definition Audio CODEC on Device Manager.
• Select the Driver tab.
• Click on Update Driver.
• Select the option “browse my computer for driver software”.
• Select the option “let me pick up a list of device drivers on my computer”.
• Select the High Definition Audio Device instead of IDT High Definition" And click next.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

Intel High Definition Audio is not working.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Audio-Driver-Error

Solved the problem for me.

Device Manager->System Devices->Intel Smart Sound Audio Controller (or similar)

Roll Back to "High Definition Audio Controller"

Right Click-> Update Driver

Browse My Computer for driver software

Let me pick from a list of available drivers on my computer

Select "High Definition Audio Controller" Next

Once installed reboot and problem should be solved.

 

Intel High Definition Audio is not working.

Awesome that got it

Thanks