Windows 10: High DPC latency from acpi.sys causing audio clicks and pops

Discus and support High DPC latency from acpi.sys causing audio clicks and pops in Windows 10 Drivers and Hardware to solve the problem; I have audio popping. All drivers and BIOS are latest. LatencyMon stats:... Discussion in 'Windows 10 Drivers and Hardware' started by Hinee, Jan 6, 2021.

  1. Hinee Win User

    High DPC latency from acpi.sys causing audio clicks and pops


    I have audio popping. All drivers and BIOS are latest.

    LatencyMon stats:

    _________________________________________________________________________________________________________
    CONCLUSION
    _________________________________________________________________________________________________________
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer
    underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system
    appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN
    adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling
    settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:01:00 h:mm:ss on all processors.



    _________________________________________________________________________________________________________
    SYSTEM INFORMATION
    _________________________________________________________________________________________________________
    Computer name: DESKTOP-MD024CC
    OS version: Windows 10, 10.0, version 2009, build: 19042 x64
    Hardware: Inspiron 3584, Dell Inc.
    CPU: GenuineIntel IntelR CoreTM i3-7020U CPU @ 2.30GHz
    Logical processors: 4
    Processor groups: 1
    RAM: 8054 MB total



    _________________________________________________________________________________________________________
    CPU SPEED
    _________________________________________________________________________________________________________
    Reported CPU speed: 2304 MHz


    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like
    Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.



    _________________________________________________________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware
    request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC
    routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.


    Highest measured interrupt to process latency µs: 2407,30
    Average measured interrupt to process latency µs: 14,744584


    Highest measured interrupt to DPC latency µs: 2364,80
    Average measured interrupt to DPC latency µs: 4,004081



    _________________________________________________________________________________________________________
    REPORTED ISRs
    _________________________________________________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware
    interrupt signal.


    Highest ISR routine execution time µs: 133,362847
    Driver with highest ISR routine execution time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation


    Highest reported total ISR routine time %: 0,009054
    Driver with highest ISR total time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation


    Total time spent in ISRs % 0,010966

    ISR count execution time <250 µs: 1100
    ISR count execution time 250-500 µs: 0
    ISR count execution time 500-1000 µs: 0
    ISR count execution time 1000-2000 µs: 0
    ISR count execution time 2000-4000 µs: 0
    ISR count execution time >=4000 µs: 0



    _________________________________________________________________________________________________________
    REPORTED DPCs
    _________________________________________________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the
    CPU while it is interrupted until the DPC has finished execution.


    Highest DPC routine execution time µs: 2704,015625
    Driver with highest DPC routine execution time: ndis.sys - NDIS Network Driver Interface Specification, Microsoft
    Corporation


    Highest reported total DPC routine time %: 0,025015
    Driver with highest DPC total execution time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation


    Total time spent in DPCs % 0,143292

    DPC count execution time <250 µs: 21448
    DPC count execution time 250-500 µs: 0
    DPC count execution time 500-10000 µs: 155
    DPC count execution time 1000-2000 µs: 6
    DPC count execution time 2000-4000 µs: 15
    DPC count execution time >=4000 µs: 0



    _________________________________________________________________________________________________________
    REPORTED HARD PAGEFAULTS
    _________________________________________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a
    memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the
    process is interrupted and blocked from execution.



    Process with highest pagefault count: none


    Total number of hard pagefaults 0
    Hard pagefault count of hardest hit process: 0
    Number of processes hit: 0



    _________________________________________________________________________________________________________
    PER CPU DATA
    _________________________________________________________________________________________________________
    CPU 0 Interrupt cycle time s: 0,638998
    CPU 0 ISR highest execution time µs: 133,362847
    CPU 0 ISR total execution time s: 0,026327
    CPU 0 ISR count: 1100
    CPU 0 DPC highest execution time µs: 2704,015625
    CPU 0 DPC total execution time s: 0,327017
    CPU 0 DPC count: 21047
    _________________________________________________________________________________________________________
    CPU 1 Interrupt cycle time s: 0,200523
    CPU 1 ISR highest execution time µs: 0,0
    CPU 1 ISR total execution time s: 0,0
    CPU 1 ISR count: 0
    CPU 1 DPC highest execution time µs: 128,699653
    CPU 1 DPC total execution time s: 0,002876
    CPU 1 DPC count: 218
    _________________________________________________________________________________________________________
    CPU 2 Interrupt cycle time s: 0,144217
    CPU 2 ISR highest execution time µs: 0,0
    CPU 2 ISR total execution time s: 0,0
    CPU 2 ISR count: 0
    CPU 2 DPC highest execution time µs: 2529,246528
    CPU 2 DPC total execution time s: 0,009088
    CPU 2 DPC count: 198
    _________________________________________________________________________________________________________
    CPU 3 Interrupt cycle time s: 0,152046
    CPU 3 ISR highest execution time µs: 0,0
    CPU 3 ISR total execution time s: 0,0
    CPU 3 ISR count: 0
    CPU 3 DPC highest execution time µs: 2525,888889
    CPU 3 DPC total execution time s: 0,005011
    CPU 3 DPC count: 161
    _________________________________________________________________________________________________________


    :)
     
    Hinee, Jan 6, 2021
    #1

  2. High DPC latency

    I use my Dell XPS for recording and live playback but the system suffers from high DPC latency caused by ACPI driver.

    I removed Dell audio drivers and installed those from RealTek with no avail. Latency is an issue because I need this computer for live recording. Please your advice.
     
    ChaundraRaddatz, Jan 6, 2021
    #2
  3. Le Jester Win User
    High DPC Latency caused by wdf01000.sys

    Hello,

    I am posting this regarding a problem that I ran across in my laptop at the beginning of august 2019, the problem is that I am getting high DPC Latency levels that are apparently caused by wdf01000.sys according to the latency checking
    program, latencymon.

    I really want to know if there is a fix since I have browsed a wide range of sites trying to find a fix, I could not find any. And also my keyboard stopped working for some reason, if its ok I would like to find a fix for that, but
    I prioritize fixing the high latency over the keyboard.

    Thank you for taking your time to read this.
     
    Le Jester, Jan 6, 2021
    #3
  4. High DPC latency from acpi.sys causing audio clicks and pops

    High DPC latency from acpi.sys causing audio clicks and pops

    Hi thanks, yes I did go through all of those articles and have gone through their recommended actions in an attempt to resolve this (summarized in my list of things I've tried) as well as basic sound functionality as you mention. I have started several
    times from a clean Windows 10 install, with various builds tried. This is a more a more fundamental issue with the way that ACPI.sys impacts DPC latency on essentially all Windows notebooks. This impacts users of audio recording software, high-end gamers,
    and other users with latency-sensitive applications.
     
    MatthewVilleneuve, Jan 6, 2021
    #4
Thema:

High DPC latency from acpi.sys causing audio clicks and pops

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