Windows 10: Home Network Print Problem - Need help - Works fine on 2 of 3 computer

Hi -
Hopefully someone has some ideas as to why I am having the issue that I am experiencing.

Here is a rundown of the three computers -
1) Personal Desktop - Win 10 - MS Defender - Workgroup:WORKGROUP
2) Personal Laptop- Lenovo - Win 10- MS Defender - Workgroup:WORKGROUP
3) Work Laptop -Dell - Win 10 - Symantec Endpoint - Domain:GALEN

Personal Linux Print server (Netgear ReadyNAS) - Workgroup:MSHome

The Print server is set for sharing and all three computers have Discovery/File sharing enabled.
Computers 1 & 2 work flawlessly recognizing and using the shared network printer on my local network.

However...
Computer 3 struggles to 'see' the network printer. Sometimes it works, but 99% of the time computer 3 never finds the print server. I disabled the Symantec Virus tool but this did not fix the problem. I am wondering whether the fact that computer 3 is on a domain is causing my problem. I thought that setting the printer and computers for 'sharing' would mean that the domain/workgroup is a non-issue. Is this correct?

Does anyone have some tips for solving my printer access problem?

Thanks -
Jim

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Network Printing Not Working

This page talks about older versions of Windows but may be of help:
How to Configure a Print Server: 5 Steps (with Pictures) - wikiHow
I haven't set up a computer as a Print and File Server since the late '90s [in a shop I worked in], trying to recall if it was a Win95, Win98 or Win98SE machine but it was on a WinNT 4 Network. The printer was an HP Laserjet 4, used the Parallel Port.

 

2 of 3 computers in home network only show multimedia devices

Hi

OK I understand now, This is not an issue with devices appearing as media devices, it is an issue where devices are simply not appearing in the network list.

Where do you get the "access denied, contact your network manager"?

I would suggest updating to 1809 - 17763.253
Just to ensure that you are at the latest release and updates installed.

As you will have found, there are many posts about this issue and unfortunately there are many proposed resolutions. Enabling SMB 1.0 and the Services listed below normally resolves the issue.

• Function Discovery Provider Host - Automatic
• Function Discovery Resource Publication - Automatic
• DNS Client - Automatic
• SSDP Discovery - Automatic
• UPnP Device Host - Automatic

Older and non compatible devices need SMB 1.0 to be visible on the network and this would need to be enabled on all devices as well not just the PC you are describing.

To recap....

Can you see all devices in network devices as you would expect on the other PCs/Laptops?
Can you ping the devices by IP and by Name? Can you access the PCs via command line \\PCName\Share
------
If you have ensured SMB 1.0 is enabled, SMB Direct, as per the image image below






Then I can only suggest corrupt registry settings.
try running sfc /scannow from an admin command prompt to check for any integrity violations.

then try and force the settings again, try clearing the the SMB 1.0 and SMB Direct settings completely and restarting, then select them as per the image above followed by a restart.


Please post back with updates