Windows 10: home page wont load to set home page

ok I need some help in this matter ive tried everything I'm using windows 10 edge I use bing and when I try to go to my home page via home button it does not take me there I have changed the path in settings to specific page with the url and it still wont take me there if I just open IE it takes me there but not from the home button any ideas???

:)

 

internet won't load tophatter home page anymore

I used to shop at tophatter but for some reason the live auctions screen won't load anymore what could cause that?

 

internet won't load tophatter home page anymore

Hello,

For better assistance, we'd like to ask the following:

• When did you start experiencing this issue?
• Did you make any changes on your computer prior to this issue? If yes, tell us more information.
  
• Have you tried to check your internet connection, if you have a strong signal?
  
• Are you only experiencing this with specific website? If no, what are the other site that you are unable to access?

Meanwhile, we suggest the following workaround to resolve the unable to load the website that you are trying to access:

• Use different browser, and let us know if you are experiencing the same issue.
• Check the website if they are doing an update.
• Clear your browsing history, you may check this link on how to clear your Internet Explorer
  cache. Kindly follow the instruction under To delete browsing history in Internet Explorer 11 and Internet Explorer 10.

We are looking forward to your reply.

 

Which website page is displayed when you click home button.


Please download Malwarebytes' AdwCleaner onto your Desktop.

• Double click on AdwCleaner_xxxx.exe to run the tool.
• Click on Scan.
• After done scanning, please hit Logfile. Locate the logfile in the Scan tab, double-click on it, copy the information inside of it, and paste it into your next reply.
• You can find the logfile at C:\AdwCleaner[Sx].txt as well.

 

I'm not sure I think its msn the addy bar says search and enter web address and page just shows a bunch of interest pages

 

Can you please post a screenshot of the website page that is loaded when you click home button.

Make sure to run AdwCleaner.

 

how do i screen shot it i don't do it often so i don't remember how sry

 

Code: # AdwCleaner 7.0.7.0 - Logfile created on Fri Feb 02 13:11:33 2018 # Updated on 2018/18/01 by Malwarebytes # Database: 02-02-2018.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: Malwarebytes | Customer Support & Help Center ***** [ Services ] ***** PUP.Optional.Legacy, CouponPrinterService ***** [ Folders ] ***** PUP.Optional.Legacy, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Pogo Games PUP.Optional.Legacy, C:\Users\All Users\Documents\Downloaded Installers PUP.Optional.Legacy, C:\Users\Public\Documents\Downloaded Installers PUP.Optional.SlimCleanerPlus, C:\Users\0\AppData\Local\slimware utilities inc PUP.Optional.SlimCleanerPlus, C:\Users\0\AppData\Local\SlimWare Utilities Inc PUP.Optional.ScanGuard, C:\Users\0\AppData\Roaming\ScanGuard PUP.Optional.OneSystemCare, C:\Users\0\AppData\Roaming\One System Care PUP.Optional.Spigot.Generic, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons PUP.Optional.Spigot.Generic, C:\Program Files (x86)\Coupons Adware.PremierOpinion, C:\Program Files (x86)\PremierOpinion PUP.Adware.Heuristic, C:\ProgramData\2b0f029700003255 PUP.Adware.Heuristic, C:\ProgramData\8548302437599672365 ***** [ Files ] ***** PUP.Optional.Legacy, C:\Windows\SysNative\drivers\swdumon.sys PUP.Optional.Legacy, C:\Windows\System32\lavasofttcpservice.dll PUP.Optional.Legacy, C:\Windows\SysWOW64\lavasofttcpservice.dll PUP.Optional.Legacy, C:\Windows\System32\LavasoftTcpServiceOff.ini PUP.Optional.Legacy, C:\Windows\SysNative\LavasoftTcpServiceOff.ini PUP.Optional.Legacy, C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini PUP.Optional.Legacy, C:\Windows\SysNative\LavasoftTcpService64.dll PUP.Optional.Reimage, C:\Windows\Reimage.ini PUP.Optional.DriverUpdate, C:\Users\0\Downloads\DRIVERUPDATE-SETUP.EXE ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** PUP.Optional.Legacy, Optscan PUP.Optional.Superclean, Superclean PUP.Adware.Heuristic, SlimCleaner Plus (Scheduled Scan - 0) PUP.Adware.Heuristic, SlimCleaner Plus (Scheduled Scan - 0) ***** [ Registry ] ***** PUP.Optional.PCOptimizerPro, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Optimizer Pro PUP.Optional.PCOptimizerPro, [Key] - HKCU\Software\Optimizer Pro PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} PUP.Optional.Legacy, [Key] - HKU\.DEFAULT\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} PUP.Optional.Legacy, [Key] - HKU\S-1-5-18\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} PUP.Optional.Legacy, [Key] - HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA} PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\darwendlm PUP.Optional.Legacy, [Key] - HKCU\Software\darwendlm PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\PogoDGC PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{051E9166-B275-4683-907B-372FAE22BC7C} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{A2970C7C-8392-4E6F-8B51-B763CF38E13C} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{0015CAC9-FC30-4CD0-BFAA-7412CC2C4DD9} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{26C7AFDB-3690-449E-B979-B0AF5CC56DD4} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{3A5A5381-DAAF-4C0D-B032-2C66B3EE4A8D} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{472EF1D2-4AAE-470D-AE85-6AF8177916FD} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{8F010D54-C023-457F-AF03-497EACB6D519} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{9A754403-27B1-4ED7-96D7-588F07888EBF} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{CB31FF8F-BF80-4D2B-ADBE-12C6F5347890} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\CLSID\{FCAA532B-E807-4027-940C-BA16B9D50105} PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com PUP.Optional.Reimage, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief. PUP.Optional.Reimage, [Key] - HKCU\Software\Local AppWizard-Generated Applications\Reimage - Windows Problem Relief. PUP.Optional.Reimage, [Key] - HKLM\SOFTWARE\Reimage PUP.Optional.Reimage, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Reimage PUP.Optional.Reimage, [Key] - HKCU\Software\Reimage PUP.Optional.SlimCleanerPlus, [Key] - HKLM\SOFTWARE\SlimWare Utilities Inc PUP.Optional.SlimCleanerPlus, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\SlimWare Utilities Inc PUP.Optional.SlimCleanerPlus, [Key] - HKCU\Software\SlimWare Utilities Inc PUP.Optional.SlimCleanerPlus, [Key] - HKLM\SOFTWARE\SLIMWARE UTILITIES, INC. PUP.Optional.SpyHunter, [Key] - HKLM\SOFTWARE\Microsoft\RADAR\HeapLeakDetection\DiagnosedApplications\SpyHunter4.exe PUP.Optional.WebCompanion, [Value] - HKCU\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store | C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanionInstaller.exe PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\Super Optimizer PUP.Optional.SuperOptimizer, [Key] - HKCU\Software\Super Optimizer PUP.Optional.SuperOptimizer, [Key] - HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F} PUP.Optional.SuperOptimizer, [Key] - HKU\.DEFAULT\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F} PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-21-3308336016-3759427218-3217480130-1001\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F} PUP.Optional.SuperOptimizer, [Key] - HKU\S-1-5-18\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F} PUP.Optional.SuperOptimizer, [Key] - HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F} PUP.Optional.SuperOptimizer, [Key] - HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} PUP.Optional.DNSUnlocker, [Key] - HKLM\SOFTWARE\MICROSOFT\SYSTEMCERTIFICATES\ROOT\CERTIFICATES\26D9E607FFF0C58C7844B47FF8B6E079E5A2220E ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries. ************************* ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########[/quote]

 

There is many ways to take a screenshot if you click Print key it will capture full screenshot which you can paste and save using Paint app. Upload the screenshot image to Imgur: The magic of the Internet website and post to link to your uploaded image you can also click Insert Image icon to post the uploaded image link.


Take Screenshot in Windows 10


Yes please post the AdwCleaner log file.

 

ok cleaned the malware scan that didn't make any changes to home button

 

Are you having this issue with Internet Explorer?

 

this is what my settings look like

 

That does look like MSN web page but its missing MSN logo.






From Settings click View Advanced Settings and at the top under Show the Home Button there is a input box where you can delete and enter home page url address make sure to save the changes.

 

Edit: I have change the screenshot i have posted as i have taken screenshot of wrong setting.