Windows 10: Home Screen frozen. Can’t enter PIN

I have a Lenovo Ideapad3. After finishing gmail I saw an alert in the tray at the bottom. “Windows Updates needed” 4 updates listed. Clicked on Restart Now. When I came back later, Home Screen asked for pin. I tried my fingerprint but that didn’t work. The PIN field would not let me type my pin. No letters. Only 3 numbers. Then Incorrect Pin alert multiple times. Then “You’ve entered your pin too many times. Please restart.” Repeat multiple times. Same screen again.

:)

 

Can't enter PIN for Headset

I'm grateful for your replies. I obviously haven't done a good job of explaining. Here are snips of the windows involved. I have done all the steps suggested, but I can't directly enter the PIN in the larger window. That seems to be my only problem. Plantronics hasn't answered yet, but I'll hope they come through.

 

Opening screen, entering PIN

For some reason after updating to Win 10 Creator's Edition I now have to enter my PIN twice in order to proceed. First time merely returns me to the screen showing the "picture of the day". Have to enter pin second time to get past this and to my Desktop.

Started from first use of new edition.

Any suggestions on how to just enter PIN one time and proceed?

 

can not enter lock screen PIN

Hello,

Thank you for posting your query on Microsoft Community.

As per description, you are unable to enter PIN on lock screen.

I would appreciate if you can provide us the following information to help us understand the issue better:

• Are you able to enter password to login?

I would suggest you to follow the steps given below and check.

Step1: Boot your system in safe mode.

Refer:

Start your PC in safe mode in
Windows 10

If you are able to boot into safe mode update display drivers.

Step 2:
Update display drivers.



a. Press Windows + X, Click
Device Manager.

b. Expand Display
Adapters.

c. Check if the name of the graphic card is the list.

d. Right click on the Display Adapter’s name and click
Update.

e. You may reinstall the drivers from Computer Manufacturer’s website.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.