Windows 10: Homegroup problems

Respected,


I have some issues with the homegroup.


My computer is the main one and i created the homegroup. I have bought a new computer and when i wanted to connect with my homegroup, it is written that windows online troubleshooting service is disabled.

So i cannot add any other computer to my homegroup.


Please help

Thanks

:)

 

Homegroup connectivity problem

We appreciate your detailed response. Damaged system components is one of the possible reasons why you are experiencing issues with saving files from your laptop to your desktop using the HomeGroup. For initial troubleshooting, we suggest running the automated
troubleshooter for HomeGroup issues.

To run the HomeGroup troubleshooter, follow these steps:

• Press the Windows key + X and then choose Control Panel.
• Click on Network and Internet.
• Select HomeGroup and then click Start the HomeGroup troubleshooter.
• Click the Next button and then click on Skip this step.
• Wait for the troubleshooter to finish the process.
• Restart the computer after running the troubleshooter.
• Check if the issue persists.

Update us about the results.

 

Homegroup connectivity problem

Hi Darleen - it is Valerie Wright again. Further to my reply of 2nd October saying that the homegroup problem was resolved; I have to report that the problem reoccurred yesterday and although I again followed the instructions you gave me on 1st October,
I have not been able to get back homegroup connectivity between my 2 HP computers. Again I can see the Pavilion when going into homegroup on the ENVY, but when I click on homegroup on the Pavilion I am told the ENVY is not available. All that changed yesterday
was that I downloaded a Microsoft Cumulative update KB4041676!! I have tried coming out of the homegroup and then re-joining but although I am told there is a homegroup available to join when I follow the procedure and put in HG password nothing happens
- the computer sat there for over 5min trying to connect. Have you any further helpful suggestions? Thanks again

 

Homegroup is currently unavailable

Hi,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Try to run the HomeGroup troubleshooter and check if it helps.

• Search for HomeGroup in the Search and click on it to open.
• Then click on Start HomeGroup troubleshooter.

For reference:

I suggest you to try the steps provided below and check if it helps.

HomeGroup problems in Windows:

http://windows.microsoft.com/en-US/windows-8/homegroup-problems-in-windows

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.