Windows 10: hours spent trying to get Verification code which is not being sent to Landline Home Phone...

Trying to get Verification code which is not being sent to Landline Home Phone. How to fix?

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Two step verification - code not sent to my landline

I have forgotten my password, and wish to reset.

I have two step verification, and receive a code on my mobile phone, but on the second step, for which I use my landline I don't receive the code.

I'm stuck !

There's mention of a 30 day process to regain entry to my account. How do I apply for this? Or is there an alternative.

I've tried the online chat, but it needs me to log in - which I can't!!

Any help gratefully received

Colin

 

INSTALLING AUTHENTICATOR ON ANDROID - Verification Code never sent

I switched from windows Phone to Android and am trying to install the Authenticator. Please note that

• this worked no sweat on the windows phone
• The phone number has NOT changed.

At a given point, the initiation procedure asks for

• a verification code to be sent to the phone
• or enter the code from authenticator (fun garanteed when you're trying to install this thing)

However, the code never arrives to this phone.

And at the "category" section below, this issue doesn't fit anything (there's no "security" item).

I'd appreciate any help, and there's a call number on this that has been closed despite my protest. Can someone get in touch with me ont this, PLEASE!

 

INSTALLING AUTHENTICATOR ON ANDROID - Verification Code never sent

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