Windows 10: How can I change a language of a laptop that supports only one language?

So here's the thing. My friend got a laptop. It's a 2in1 touchscreen laptop. He doesn't know much about tech, so he just pressed "next" untill the OS was built. However, the OS was "Windows basic" or "Windows single language" or something like that. So, he set the language to English, but he doesn't know English. I tried to change the language but it says "only one language pack is allowed".


I get it. One language pack is allowed. But is there a way to change this? He literally can't use the computer if he can't change it and I've tried almost everything but reinstalling Windows. Would it work if I reinstalled Windows from settings? Or is there no way to change it and that laptop is useless?


Thanks in advance.

:)

 

Windows 8.1 update changed the language, can't change back

Maybe, these will help... it seems it is a common enough problem.

Language packs are no longer available after you upgrade to Windows 8.1

And, sort of the same here --> Add a language or keyboard

Quote from above MS web page:

Spoiler Download and install language packs
You'll need to download the language pack if you want to make a language your Windows display language (that's the language you see most often in Windows and apps).

• Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
  (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
• Tap or click Time and language, and then tap or click Region and language.
• Tap or click a language that says Language pack available underneath, and then tap or click Options.
• Tap or click Download. The download process might take a while, depending on your PC and the size of the language pack.
  If you want to make this your display language, see the next section "Change your Windows display language".

Change your Windows display language
To change your Windows display language (that's the language you see most often in Windows and apps), first add a language, download and install the language pack, and then follow these steps.

• Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
  (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
• Tap or click Time and language, and then tap or click Region and language.
• Tap or click the language that you want to set as your display language.
• Tap or click Set as primary to move the language to the top of the list. If the language can become your Windows display language, you'll see Will be display language after next sign-in appear under the language.
• Sign out and then sign back in to finish.

And here is some more info --> Add Language Packs to Windows

 

Language change

Hi Peter,

It could be that the language pack is missing on your Windows 10 device. With this, we suggest that you try to add the language on your device. Here are the steps:

• Go to Control Panel.
• Select Clock, Language, and Region.
• Under Language, select Add a language.

You may also check the Change input methods on which language are currently installed on your device. You may also click Add a language on the
Change your language preferences window.

Let us know how it goes and feel free to get back to us if you need further assistance.

 

Tooltips displayed in the wrong language

Although my version of Windows is set to English and the GPU-Z "Tooltip Language" appears as "System Default (English (United Kingdom))", the tooltips are appearing in the language corresponding to my system locale (or possibly keyboard layout), not the actual system language. I frequently change the keyboard layout and date format (to match the clients I'm working for and the language I'm writing in), but the system language never changes (and software is supposed to run in that language).

I can manually select "English (United States)", but this basically makes it impossible for me to select the "correct" language (i.e., UK English), because it doesn't appear in the list (other than as "system default" - but is then ignored). Obviously it makes no difference to me if it's in UK or US English, but people with other language combinations might have a problem.

It seems the routine that populates the language list in the options is (correctly) determining the system language, but the routine that actually generates the tooltips is (incorrectly) reading the system locale instead of language.