Windows 10: How can I disable this 'video box' that appears every time I press the sound on/off button...

submitted by /u/ncvbn
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:)

 

Sound like robot and video lag

Hi dania72_

Here are two different methods you could try to see if it helps you!

Method 1

I suggest you to disable all enhancements in Speakers properties and check. Refer the steps below:

• Press Windows key + X.
• Click on Control Panel.
• Double-Click on the Sound Icon and click on Speakers.
• Click on Properties.
• Click on Enhancements Tab.
• Now click Disable All Sound Effects
• Click OK and check if issue persists.
• If issue still persists try method 2.

Method 2

I suggest you to Uninstall and reinstall the Sound drivers in Compatibility mode and check if it works for you. Refer to the steps below:

Follow the steps to uninstall the Sound driver:

• Press Windows Key + X key and click Device Manager.
• Expand Sound Video and Game Controllers.
• Right-click on the Sound device listed and click on Uninstall.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode.

Follow the steps provided below to install the drivers in compatibility mode.

• Right-click on the driver setup file and click on properties.
• Click on the compatibility tab and check the box Run this program in compatibility mode for and select Windows 8.1 operating system from the drop down.
• Click on Apply and click OK and run the file to install it.
  

Hope any of these methods will help you!

Kind regards,

Leon

 

Distorted Sound

Hi Bob.

Thank you for your interest in Windows 10.

I suggest you to disable all enhancements in Speakers properties and check. Refer the steps below:

• Press Windows key + X.
• Click on Control Panel.
• Double-Click on the Sound Icon and click on
  Speakers.
• Click on Properties.
• Click on Enhancements Tab.
• Now click "Disable All Sound Effects"
• Click OK and check if issue persists.

If issue still persists, as a workaround, I suggest you to Uninstall and reinstall the Sound drivers in Compatibility mode and check if it works for you. Refer to the steps below:

Follow the steps to uninstall the Sound driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Sound Video and Game Controllers’.
• Right-click on the Sound device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for “and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Disabled motherboard audio device disappears from sound configuration

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with enabling and disabling the sound drivers, we will help you with this issue.

I suggest you to try the below steps to Update the driver
and check if it helps.

Steps:

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Under Sound, video and game controller, right click on the driver and click on
  Update the driver software.
  
• 
  Click on Browse my computer for driver software, click on
  Let me pick from a list of device drivers on my computer.
  
• 
  Follow the Onscreen instructions.
  

Hope it helps. Reply to the post with an updated status of this issue for further assistance.