Windows 10: How can I find out why my system freezes from time to time?

My Windows 10 freezes from time to time. This happens while I am working with Microsoft apps (Powerpoint, Excel, Outlook) but also in Firefox or other apps. When it happens the notice "not responding" is shown and I can neither continue to work in the open app, nor can I stop it or switch to another app. The system simply stops responding. After a while it comes back and continues to work normally.

I would like to find the root cause for this behavior. Do I need to enable a special monitor or can I find respective information in log files which are generated anyway?

:)

 

Can't able to change the system time

Hi,

If the system time is not changing after configuring the date and time settings on Control Panel, most likely, the BIOS clock is also incorrect. We suggest making sure that the date and time settings on your computer is properly configured. To configure
the date and time settings, follow the steps below:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Select Clock, Language, and Region.
• Click Date and Time.
• Click Change date and time, then set the correct information.
• Click Change time zone, then select the correct time zone.
• Click Apply and then click OK.

If the system time still didn't change, we recommend that you contact the computer manufacturer for further assistance on how to check and configure the BIOS clock of your device.

Feel free to post back if you have other concerns.

 

Changing Time Format

Hi Mary,

There's a possibility that the set up time format in your computer Basic Input/Output System (BIOS) is military time. To have this checked, you can try to reset the time of your computer through Control Panel. See the steps below on how to do
so:

• Open Control Panel > Clock, Language, and Region >
  Change date, time, or number formats. This would open the
  Region window.
• From there, click on Additional settings at the bottom part. It will open the Customize Format.
• Click Reset; then, OK.

The steps should work; however, if not, we suggest that you contact manufacturer and have the BIOS time checked.

Let us know what happens after doing the suggestions .

 

Windows time keeps resetting to a wrong time

Hi,

For us to isolate your concern with your Windows Time, we would like to know the follow:

• To make sure that we have not missed on anything, may we know what are those troubleshooting steps you have taken to resolve the issue?
• Have you tried checking the CMOS battery? It provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip. This chip stores information about the system configuration, including the date and time. If no, we suggest that you replace the battery.

We look forward to your response.