Windows 10: How can I fix a Windows 10 BIOS update that failed?

HP 15-Cd059sa 2YK85EA#ABU


My hard drive failed so upgraded with a 240GB SSD. I installed Windows 10 1709 with a USB stick made with HP Cloud Recovery. Once installed the laptop did a few updates including a BIOS update which went fine.


The laptop did not offer Windows 10 20H2 so I ran the update manually which worked. After a few restarts to install updates, it restarted for the last time and did a HP BIOS update as before but instead of rebooting into Windows, it rebooted into a DOS like environment to updates other parts of the BIOS, ending with the boot block. When the laptop restarted all I got was a black screen and that is how it remains.



I've tried Windows + B and Windows + V but when turning on but makes no difference with or without a hard drive or BIOS recovery USB stick.



Can anyone offer any help to get it booting up properly again as I suspect the update on the boot block may have gone wrong so unrecoverable?



Also does anyone know if I can get a Super IO as I can solder a new one on the motherboard to save the cost of a new motherboard?

:)

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

Windows Updates failed to instal

I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

Thanks mate

 

Windows 10 fails to update


Thanks,

The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

The error code suggests corruption in the CBS manifest:
Try these steps one at time until the issue is resolved or you run out of steps.

Is Windows activated?
No? Activate Windows 10

Launch Command Prompt (Admin)
enter the following line
reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
If DisableWindowsUpdateAccess REG_DWORD 0x1

launch regedit
navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
change the value of DisableWindowsUpdateAccess to 0
exit regedit
exit Command Prompt

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Restore health to the component store
DISM - Repair Windows 10 Image
Step 6. To Use DISM /RestoreHealth /Source:wim Command
- OR -
Step 7. To Use DISM /RestoreHealth /Source:esd Command
Check System Files
SFC Command - Run in Windows 10
Read the front material, then
follow >> OPTION THREE <<
To Run SFC /SCANNOW Command in Windows 10

If there are integrity issues reported on screen,
Follow the instructions in >> OPTION FIVE <<
To View Only the "SFC" Scan Results from the CBS.LOG

If there are no integrity errors, Launch Windows Update

Try the next suggestion if the issue is not resolved.

Paste the following line into the address bar of File Explorer
Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
Press Advanced
Select Run as administrator
Press Next

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Automatically reset Windows Update components
Download and run MS Windows Update diagnostic cab (direct download)

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Manually reset Windows Updates via batch file

Windows Update - Reset in Windows 10

Launch Windows Update