Windows 10: How can I fix camera always open problems?

Hello, i found problem about camera on laptop always turn on.

There are many users in my company found this problem.

I solved the problem by turning the camera off and back on.

But after a while it came back to be the same.

:)

 

Camera is not opening

Hi Hardik,

One of the possible reasons why the camera is not opening after the update is the antivirus software that's blocking it or it could be that the driver is outdated.

To resolve your concern, we suggest that you follow the troubleshooting steps listed on this
link. The link contains troubleshooting steps such as checking the antivirus and the outdated webcam driver.

Kindly update us with the result and let us know if you need further help.

 

camera not opening

Hello,

We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

• Are you getting an error message whenever you try to open photos or start the camera?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you check this
article and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

Kindly get back to us.

 

Windows 10 update issue - camera

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

What is the make and model of the camera?

I would suggest you to make sure the camera is installed properly and listed under Device Manager.

Follow these steps:

• Press “Windows key + X” from keyboard.
• Select “Device Manager” option from the list.
• Check if the Camera is listed in the devices list.

If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

If the camera is listed in the device manager, then perform the following troubleshooting methods:

Method 1:

You may try running the Hardware and Device troubleshooter and check if it helps.

a. Press Windows Key +R, type Control Panel.

b. Type troubleshooting in the search bar, click on troubleshooting.

c. Click on Hardware and Sound, click on Hardware and Devices.

d. Follow the steps from the wizard to run the troubleshooter.

Method 2:

If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
to do if you have problems with an app” to diagnose and fix if the issue is with Camera app.

Method 3:

If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

Follow these steps:

• Press “Windows key + X” from the keyboard.
• Select “Device Manager” option.
• Search for Camera, then right click and select “Uninstall”.
• Then restart the computer.
• Download the latest driver from the Manufacturer’s website and install it.

Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.