Windows 10: How can I get rid of a green screen?

Discus and support How can I get rid of a green screen? in Windows 10 Installation and Upgrade to solve the problem; Whenever I play a video I can hear it but the screen turns green.... Discussion in 'Windows 10 Installation and Upgrade' started by 007_340, Nov 21, 2020 at 2:07 PM.

  1. 007_340 Win User

    How can I get rid of a green screen?


    Whenever I play a video I can hear it but the screen turns green.

    :)
     

  2. Green screen

    Hi Nancy,

    The issue you are experiencing may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may we know the following:

    • What were you doing when you encountered the green screen?
    • Did you make any changes on the computer prior to this problem?
    • What troubleshooting steps have you tried so far?
    • Are you also getting any error messages when experiencing the green screen? If so, can you send us a screenshot?
      Note: Please do not include any personal information.
     
  3. green screens

    Since I upgraded to windows 10. I'm getting green screens on IE, Firefox, Microsoft edge videos and on some movie apps. But not on Google Chrome.I have tried all the community step by step suggestive, instructions. But the problem is still there. I understood
    that Microsoft is having some issues with windows 10. Is that a fact? .
     
    anthonypopwell, Nov 21, 2020 at 2:36 PM
    #3
  4. How can I get rid of a green screen?

    Green & Pink screen

    Hi Darius,

    To assist you with you concern, we suggest that you refer to the post of Swetha Sree on the thread link below:


    Let us know if you need further help.

    Best regards.
     
    Jeraldine Ase, Nov 21, 2020 at 2:36 PM
    #4
Thema:

How can I get rid of a green screen?

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