Windows 10: How can I get Support for Flight Simulator 2020 Premium Deluxe?

Hello


How can I get Support for Flight Simulator 2020 Premium Deluxe? in Australia

I purchased through the Microsoft Store https://www.microsoft.com/en-au/p/microsoft-flight-simulator-premium-deluxe-preorder/.

I Installed the 71GB last night and the game loads but it will not download high detail data and puts me in Offline mode when I load an airport.

Error: "Your connection had an issue while streaming data, you have been switched to offline mode."


I have am Unlimited 50Mbps broadband internet connection I downloaded Fligth Sim 2020 at a rate of 57Mbps.


Flight Simulator 2020 is running in Administrator mode.


PC Specs: Ryzen 3700X 8 Core, 16 Threads, 32GB DDR4 16-16-16-26 3600Mhz memory, Windows 10 Pro, 1TB PCI-E 4 SSD, Geforce RTX 2080 GEFORCE GAME READY DRIVER - WHQL, Driver Version: 452.06 - Release Date: Mon Aug 17, 2020, Unlimited Internet Plan, 4K Monitor

:)

 

Flight Simulator 2020

When will Flight Simulator 2020 be available?

 

Microsoft Flight Simulator 2020 will not work on this device?

Hello,

I am excited about the new flight simulator! I just purchased the Premium Deluxe edition from the Microsoft Website and seem to have installed the standard edition. I can see this in the Microsoft Store App. However, the Deluxe and Premium Deluxe edition
have an exclamation point by them, and it sais that this will not work on your device for both the Deluxe and Premium Deluxe edition. I am wondering if I will still be able to access all the features of the Premium Deluxe and Deluxe edition because I paid
for them. It seems like the two upgrade versions have not been installed, only the standard edition. It also sais the same thing for a lot of my other apps, but I don't use them. Thank you!

 

Flight simulator

Hello,

Thank you for writing to Microsoft Community Forums

1. Which version of Windows are you currently using?
   
2. Which version of Flight simulator are you currently using?
   

I suggest you to contact
Flight simulator support, they will be able to assist you better.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator