Windows 10: How Can I Perform a System Reset and Reinstall All Factory OEM Drivers and Apps

In January I udpated my Samsung Galaxy Book S to Windows 11. Everything worked great but it caused a detection problem with one of the two USB-C port. I contacted Samsung support and they advised to do a system reset. Unfortunately, I performed a system reset in Windows 11 without first creating an image to attempt to resolve the USB-C driver issue and it did not resolve the problem. I eventually figured out a fix but the system reset resulted in some loss: a Qualcomm power plan that came with the Samsung Galaxy Book S disappeared. This was a Samsung-specific power plan that came with the la

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Unable to perform a system reset

Hi,

A factory reset is a way to restore a device to its original system state. To better isolate your concern, we'd like to ask the following questions:

• Have you tried backing up your important files and check if you can perform factory reset?
• Why do you want to perform a factory reset in your laptop?

Meanwhile, you can also follow the steps provided in this article:
Recovery options in Windows 10. It will let you restore from a system restore point or go back to the previous version of Windows.

Keeps us posted if you need more assistance.

 

windows reinstallation question

Typically a system supplied with an OEM pre-installed Windows 10 does not have a separate restore image. Restoring to factory conditions is done by resetting Windows, the OEM apps and drivers being installed from a 'provisioning package'. Microsoft introduced this in Windows 10 to save OEM from having to use many GB of the hard drive for a restore image.

Reset Windows 10

You can also make a 'factory reset' USB on such a machine by making a Recovery Drive that includes system files, the provisioning package will be one of those system files.

Create Recovery Drive in Windows 10

 

How to perform Reset on Windows 10 to restore factory settings?

Hi Vikram,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are trying to perform reset on your PC by selecting remove everything option, we will help you with this issue.

Do let us know what is the exact issue you are facing in accessing Windows 10?

I would like to inform that, if you want to reset your device back to Windows 8.1, you will have to perform reset to factory settings. (Provided that the system came pre-installed with Windows 8.1)

If you perform Reset on your PC by selecting Remove everything, this will perform clean installation of Windows 10 and not Windows 8.1.

I suggest you to perform reset on your device by selecting Factory reset option to rollback to pre-installed Windows Operating System.

It is recommend you to create an external backup of all your data, as restoring to factory settings will:

• Reinstalls the version of Windows that your PC came with (either Windows 8 or
  Windows 8.1) and removes your personal files.
• Removes apps and drivers you installed.
• Removes changes you made to settings.
• Reinstalls any apps your PC manufacturer installed on your PC.

For more information refer: Recovery options in Windows 10

Section: Reset your PC

Option: Restore factory settings

Hope it helps. Reply to the post with an updated status of this issue for further assistance.