Windows 10: How can I print in colour with Microsoft word. No black/colour options appear in the print menu

How can I print in colour with Microsoft word. No black/colour options appear in the print menu

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Colour printing option

I am unable to print in colour and I can no longer find a colour/B&W option in the print options. I use Windows chrome and Windows 10. The printer will only print my docs in B/W but will print colour from my wife's I Pad. The printer spool support advice
on line has been unsuccessful

 

Colour printing option

Thank you for you reply. I have reinstalled the drivers and printer works but again only in black and white. When you press print, the dialogue box does not give a color option in any of the buttons incl advanced or options. There is no prob with the HP
printer (works in colour from wife's i.pad but as I say no colour option on my laptop. Spool files have been cleared but cannot understand why no print preferences button in print dialogue box.

 

printing colour

I have windows 10 and my HP ENVY printer has just stopped printing colour. It prints in colour when printing a demo page etc and the ink levels are fine. The option to print colour on my PC has gone.

I have contacted HP support and we have uninstalled the printer and reinstalled which usually works. HP have told me to contact microsoft.

Please help