Windows 10: How can I restore photos that are missing but that I did not delete?

How to restore missing photos that are marked with a gray X on a blue and white mountain icon?

:)

 

Missing Photos

Hi Tanya,

There are different ways to restore your deleted or missing files, such as restoring it from previous versions or from a backup. Since that your back up hard drive isn't working, we suggest that you restore your deleted or missing files from previous versions.
Follow these steps:

• Click on Start.
• Open File Explorer.
• Navigate to the folder that used to contain the file or folder, and then right-click on it.
• Select Restore previous versions.
  If the folder was at the top level of a drive, for example C:\, right-click the drive, and then click on
  Restore previous versions.

To delete those duplicate photos, we suggest that you visit
Microsoft Store and check for available 3rd party app for it.

Let us know if you need further assistance.

 

how to restore photos in picasa deleted by mistake

Hello Jim,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Did you delete the photos from the PC?
  
• 
  Did you check if the photos are present in File Explorer?
  

If any files, folders, documents are deleted accidently from the PC,
Recycle bin holds them if the size of the deleted items are containable. Check if the photos folder is present in
Recycle bin.



Step 1: Check if the files and folders are present in your PC using
Cortana by following the steps below:

• 
  Press Windows icon key on the keyboard and type the file or folder name in the search box.
  
• 
  Select the search result which shows folder and drive location of the program.
  
• 
  Follow the file or folder path of the program and check if it is the file you are looking for.
  

Step 2: If you are unable to view the pictures using Picasa application, I suggest you to follow the steps below:

• 
  Open Windows File Explorer by pressing
  Windows key + E keys on the keyboard.
  
• 
  Open the file or folder where pictures are located.
  
• 
  Right click on a picture and hover your mouse over to
  Open with option.
  
• 
  Select Picasa from the option and check if you are able the view the pictures in
  Picasa photo viewer.
  

If the issue persists, I suggest you to contact the application manufacturer for further assistance.



Write back to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Multiple Photos

We suggest that you follow the steps below to delete the photo through Photos app:

• If you’re looking at your list of photos in Photos app, select the photos by clicking on checkbox on the photos you want to delete. Click
  Delete icon at the bottom right corner to delete.
• If you open a photo, Tap or press Delete
  key from keyboard.

Let us know if you need more assistance.