Windows 10: How do I change my Date of Birth in my Microsoft account

I just set up a new account for my business and used the date of inception as the birthday. Dumb move I guess. Now my security settings are all messed up because Microsoft thinks I'm 2 years old. I've tried everything I see online to correct it but when I try to update my info, the current DOB is not changeable like all the other fields including Gender, Zip code, etc...

:)

 

Change my date of birth on microsoft profile

Hi Alex,

To change the date of birth on your Microsoft Account, you can follow the steps below:

• Sign in to
  Your info on the Microsoft account website.
• Click Edit your personal info.
• Select the correct date of birth, and then select Save.

If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions that regulate what children can do online. You can check this
link for more information.

Let us know how it goes.

 

Wrong date of birth entered on set up.

Hi Martyn,

Thank you for writing to Microsoft Community Forums.

To have a better clarity on the issue and guide you accordingly, kindly help us with following information.

• When you say ‘Age/date of birth question on setup’, are you talking about the age/date of birth information requested while setting up a Microsoft account?
  

If you’re talking about the date of birth associated with your Microsoft account, you may try the steps listed in the article
How to change a birthdate on a Microsoft account, to change the same.

Let us know how it goes.

Regards,

 

Issues while changing Date of Birth on Microsoft account

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to change the Date of Birth on your Microsoft account.



Ideally, when you click on edit date of birth you should be re-directed to a page to confirm your credentials. However, as you have mentioned that nothing happens after clicking on the option, I would suggest you to follow the steps
mention below.



Method 1:





If you are using a specific browser then you can try using any other browser and see if you are able to change the Date of Birth. You can try using Internet Explorer/Edge to access the webpage. Follow the steps below to open Internet
Explorer/Edge.

1. Click on the Search
   Bar on the Taskbar.
   
2. Now type Internet
   Explorer/Edge and click on it to open.
   

You can also try accessing the webpage in private browsing and see if you are able to change the Date of Birth. To access private browsing in Microsoft Edge/Internet Explorer press
Ctrl + Shift + P keys together.



Method 2:



Try clearing the Cache/Cookies of the browser and see if that helps. Kindly follow the steps to clear Cookies.



Clear Cookies in Microsoft Edge.

1. Open Microsoft Edge and go to
   Settings and more > Settings > Privacy & security.
   
2. Under Clear browsing data, select
   Choose what to clear.
   
3. Select the Cookies and saved website data check box and then select
   Clear.
   

Clear Cookies in Internet Explorer.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for
   Run.
   
2. In Run dialog box, type
   inetcpl.cpl and hit enter.
   
3. Under Browsing
   history click on Delete.
   
4. Check the box next to
   Temporary Internet files and
   website files and Cookies
   and website data.
   
5. Click on Delete.
   
6. Now click on Apply and
   OK.
   

If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator