Windows 10: how do i connect to a scanner

Discus and support how do i connect to a scanner in Windows 10 Drivers and Hardware to solve the problem; How do i connect to the scanner, the computers sees the printer but not the scanner... Discussion in 'Windows 10 Drivers and Hardware' started by Marjorie919, Jan 14, 2021 at 12:17 PM.

  1. how do i connect to a scanner


    How do i connect to the scanner, the computers sees the printer but not the scanner

    :)
     

  2. Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
  3. Microtek scanner on Win 10 Pro

    Hi Jean,

    To get better clarity on the issue, kindly answer the questions below:

    • Is the scanner detected under Devices?
    • Were you able to see the scanner on the Device Manager?
    • Have you installed the latest driver for the scanner?

    We suggest you to run the troubleshooter for hardware and devices. To do this, follow the steps:

    • On the Start menu, type Troubleshooting and hit enter.
    • Choose Hardware and Sound.
    • Select Hardware and Devices and run the troubleshooter.

    If issue persists, we suggest you contact the manufacturer to get better assistance.

    Do let us know if you need further assistance.
     
  4. how do i connect to a scanner

    scanner doesn't find my computer with error message "no scanner is connected".

    Hi Linda,



    Thank you for posting your query on Microsoft Community.



    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could occur if there is change in scanner settings.

    To assist you better, please provide us the below information:

    • What is the make and model of the computer?
    • Have you made any changes to the computer prior to the issue?


    I suggest you to try to refer to the suggestion provided in the below Microsoft Help Article and check if it helps. Also try to run the printer troubleshooter, it will troubleshoot on scanner related issues.

    http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

    Also I recommend you to refer to the user manual for printer device and try to check if there is any change in scanner settings.

    I suggest you to check if scanner is detected through below steps.

    1. Click on Search bar.

    2. Then type "View scanners and Cameras" without the quotes in the search bar and click on it.

    3. Check if scanner is getting detected in it or not.



    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Jan 14, 2021 at 6:15 PM
    #4
Thema:

how do i connect to a scanner

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