Windows 10: How do I disconnect a work or school account?

Discus and support How do I disconnect a work or school account? in Windows 10 Customization to solve the problem; I have a Surface pro 5 with my own microsoft account as the administrator account. However, there is also a work or school account connected to my... Discussion in 'Windows 10 Customization' started by InfiniteVortex, Oct 6, 2019.

  1. How do I disconnect a work or school account?


    I have a Surface pro 5 with my own microsoft account as the administrator account. However, there is also a work or school account connected to my laptop. Whenever I try to disconnect the account, a box pops up saying "This work or school account cannot be removed by system policy." When I click yes, nothing happens. Is it possible to remove this account?

    :)
     
    InfiniteVortex, Oct 6, 2019
    #1

  2. Can't remove a Work or School account from Windows 10

    I found I could not delete the work or school account, because it was likely controlled by a domain controller, which I could no longer log onto.

    I found the solution below DOES work, as described by the user Pvandamcom2

    Steps:

    - In Control Panel, User Accounts, select your account

    - Select "instead log on with a local account" and follow the steps

    - Then logon, go back to accounts, and go to Access to work and school account

    - Click Disconnect for the Work or School Account. The work account dissappeared

    - Last step, go back and change logon to be with Microsoft Account instead of
    local account

    The work account is no longer displayed
     
    Gary in San Diego, Oct 6, 2019
    #2
  3. 2 school accounts

    Hello Harry,



    Thank you for writing to Microsoft Community Forums.



    If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

    fix OneDrive sync problems
    .



    However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

    how do I merge my personal and school Microsoft accounts?




    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Oct 6, 2019
    #3
  4. How do I disconnect a work or school account?

    Can't remove a Work or School account from Windows 10

    This scenario occurs when you sign in with a personal Microsoft Account, and then add a Work or School organisational (Office 365) account.

    The aim is to remove a Work or School Account from the PC, so that a different Work or School account can be used.

    You should be signing in with a Personal Microsoft Account, and the PC should not be on a domain to reproduce this.

    Steps to repro

    1. Create a login on the PC using your Personal Microsoft Account

    2. Open Settings > Accounts > Access work or school

    3. Click "Connect"

    4. Enter the details for your Work or School Organisational Account (NOT another Personal MSA)

    This will then pull down the policy etc. and link the account to Windows. Seems to work fine, but then if you want to remove the account it is impossible. Try this:

    1. Open Settings > Accounts > Access work or school

    2. Click on the Organisational account you added previously

    3. Click on "Disconnect"

    4. A prompt will appear asking if you are sure

    5. Click Yes

    6. A further prompt will appear asking you to disconnect from the organisation

    7. Click Disconnect

    8. A yellow error message says "This PC isn't joined to a domain"

    This does not appear to be the correct behaviour - It should be possible to remove the account here. The message is technically correct...The device is not on a domain, but this should not stop the account being removed.

    What I am trying to do, is disconnect one account and add a different one. Adding two Work or School accounts does not seem to work, so removing the old one first is the only option but this is impossible due to the above mentioned error.

    Anybody know how to get around this without wiping the whole device?

    Moved from: Windows / Windows 10 / Network & internet / PC
     
    Danieltharris, Oct 6, 2019
    #4
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How do I disconnect a work or school account?

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