Windows 10: how do i find out which one of my accounts used a code for a game?

Discus and support how do i find out which one of my accounts used a code for a game? in Microsoft Windows 10 Store to solve the problem; my girlfriend bought minecraft for windows 10 and sent me a code for it. at the time i had windows 7 so i couldn't install, so i installed windows 10.... Discussion in 'Microsoft Windows 10 Store' started by fischerfs, Sep 30, 2019.

  1. fischerfs Win User

    how do i find out which one of my accounts used a code for a game?


    my girlfriend bought minecraft for windows 10 and sent me a code for it. at the time i had windows 7 so i couldn't install, so i installed windows 10. i must've forgotten about the game itself because im coming back to it just now. but on this account it says that the code has already been used and that i don't own the game. it also says that she doesn't own the game which means i must have used it. is there any way to find out which account used the code so i know i can retrieve it? i have no memory of using any other account, especially as when i opened chrome this was the account i had automatically signed in with so i don't know which account it could be. im just hoping it isn't my now deleted school email account

    :)
     
    fischerfs, Sep 30, 2019
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Sep 30, 2019
    #2
  3. Paul Bab Win User
    Can't find the games I redeemed via codes

    Hi,

    To download the games that were purchased or redeemed using a prepaid code on Windows 10, kindly perform the following steps:

    • Using your Microsoft account, sign in to the PC where you want to install your games.
    • On the Start screen, select the Store icon.
    • In the Store, select Games from the menu.
    • Browse and select the game that you purchased or redeemed using a prepaid code.
    • Select Install.
    Make sure that you are logged in with the Microsoft Account that you used to redeem the game's prepaid code.

    Keep us posted.
     
    Paul Bab, Sep 30, 2019
    #3
  4. how do i find out which one of my accounts used a code for a game?

    Redeem a game

    I'm from Romania, Europe, don't know if my language will be available but i don't want it in my language, i want it in english.

    I've done both Online and Windows 10 steps from the link, but still the same error:

    Check the instructions that came with your code. You might need to redeem it on a different web page.
     
    MaciucSilviu, Sep 30, 2019
    #4
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how do i find out which one of my accounts used a code for a game?

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