Windows 10: How do I fix the mobile MS WORD

I have an issue with my Microsoft word, the document i create with ms word are only viewable on laptops but not mobile, that is the wordings don't show on the mobile but only on laptops. people i share to also experience the same issue. please what is the problem and how do i fix it.

:)

 

MS WORD

I have proceeded with your suggestion of selecting the word document saved in a path and tried to select it for right clicking but miserably failed. It has not allowed me to select the word document first and windows explorer hanged circling for sometime
and came out of explorer itself. This issue may be something different I feel. Other MS docs like excel, notepad etc are opening correctly when I double click as usual and this word document only giving problem.

Please suggest some other workable solution.

Thanks,

Balakrishnan.

 

word mobile app

As written above, the word mobile app does not exist in the store (when press it in app list, the page of standard word appears). Is there anyway to fix it without resetting?

 

MS WORD

Hi Balakrishnan,

Thank you for updating me about the concern.

I greatly apologize if It was not explain in detail on the site I have provided.

Please accept my sincere apology Balakrishnan.

One of the most common cause why Microsoft office file that won't open on windows 10 is because of incorrect file associations.

The troubleshooting steps to know if this is the cause of the issue is to manually select the correct program or application to open the File, we can do this by:

1. Going to the " File Explorer" , then choose the file (Microsoft Word doc.) you want to open, then right-click the file.

2.Select Open With

3. Then, select Microsoft Word from the list of options.

If the cause of the MS word file not opening in file explorer is incorrect file associations it should open the file.

However if it would still not open the file we then look for other troubleshooting steps to determine the cause of this concern.

Please update me about the outcome so that I can further assist you Balakrishnan.

Best regards,

Anthony De Jesus

Independent Advisor