Windows 10: How do I get a refund

Discus and support How do I get a refund in Windows 10 Software and Apps to solve the problem; I accidentally bought two lots of £15 on my son's account as the first try didn't register. I now want to get the second £15 back please.... Discussion in 'Windows 10 Software and Apps' started by Adam_535, Sep 5, 2024.

  1. ADAM_535
    Adam_535 Win User

    How do I get a refund


    I accidentally bought two lots of £15 on my son's account as the first try didn't register. I now want to get the second £15 back please.

    :)
     
    Adam_535, Sep 5, 2024
    #1
  2. BILL SMITHERS
    Bill Smithers Win User
    Bill Smithers, Sep 5, 2024
    #2
  3. REY BEL1
    Rey Bel1 Win User
    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support     team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.


    Let us know if you need further assistance.

     
    Rey Bel1, Sep 5, 2024
    #3
  4. SUJATAMOKTAN
    SujataMoktan Win User

    How do I get a refund

    need refund for dvd player

    Hi John,

    Thank you for posting your query in Microsoft Community.

    Could you provide us few information in order to assist you better?

    • What are the issues your facing in DVD player apart from not playing?
    • Do you get any error message?
    • Did you try to uninstall and reinstall the app again?
    • Did you try any troubleshooting steps to fix the issue?
    I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

    Items ordered from Microsoft Store online:

    http://store.microsoft.com/Help/Returns-Refunds

    Sales and Support

    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us



    Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.
     
    SujataMoktan, Sep 5, 2024
    #4
Thema:

How do I get a refund

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