Windows 10: How do I get back to uncompleted puzzles?

Discus and support How do I get back to uncompleted puzzles? in Windows 10 Gaming to solve the problem; When I start a puzzle and then start another puzzle before the first one has been completed I can't see any way to resume the first puzzle. Does... Discussion in 'Windows 10 Gaming' started by dg_moore, Feb 28, 2020.

  1. dg_moore Win User

    How do I get back to uncompleted puzzles?


    When I start a puzzle and then start another puzzle before the first one has been completed I can't see any way to resume the first puzzle. Does starting a new puzzle just blow away earlier uncompleted puzzles?

    :)
     
    dg_moore, Feb 28, 2020
    #1
  2. Amit_Sun Win User

    Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

    Thank you for writing to Microsoft Community Forums.

    You can try the step below to check the last solved puzzle.

    Method: Check last played game.

    1. Open Jigsaw Puzzle.
    2. Search for My account and you will see images below
      My account, click on the image and all your last solved puzzle will be there.

    If you have any further question related to the game, I suggest you please check

    Microsoft Casual Games Community
    .

    Regards,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Feb 28, 2020
    #2
  3. Junaid_A Win User
    Sharing User created Puzzles

    Hi,



    Thank you for writing to Microsoft Community forums.



    The limit of 4 custom puzzles is due to the UserPuzzles folder being full. To add more than 4 custom puzzles, I suggest you to try the steps listed below and check if it works.

    • Open File Explorer and navigate to the following location:
    C:\Users\UserName\AppData\Local\Packages\Microsoft.MicrosoftJigsaw_8wekyb3d8bbwe\LocalState\UserPuzzles\UserPuzzlesPack

    Note: UserName is your username.

    • Delete or Rename the folder
      UserPuzzles inside UserPuzzlesPack.
    • Delete or Rename the file:
      puzzles.xml
    • Exit File Explorer and try creating the custom puzzles again.


    If you’re speaking about moving the user puzzle files, you may copy it to any desired location. For more information, I suggest you to go through
    Microsoft Casual Games FAQ and post the query in
    the Casual Games community.



    Hope it helps.

    Regards,
     
    Junaid_A, Feb 28, 2020
    #3
  4. How do I get back to uncompleted puzzles?

    Puzzles

    Hi,

    Thank you for your response.

    In this case we would suggest you to follow the steps mentioned below to clear & reset Windows Store Cache.

    1. Type wsreset in the search bar.
    2. Right click on wsreset Run command and Select
      Run as administrator.
    3. Now Windows store will open, you can now search for the puzzle app and try installing updates if it has any.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Manjunath H

    Microsoft Community – Moderator
     
    Manjunath_H, Feb 28, 2020
    #4
Thema:

How do I get back to uncompleted puzzles?

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