Windows 10: How do I get my printer out of "IDLE" on a wire less network

How do I get my printer out of "IDLE" on a wire less network

:)

 

Network Printer NOT RECOGNIZED!

Hi Laura,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Is your printer is connected to wired or wireless network?
  
• 
  Are you able to view your printer on your network location?
  

I would suggest you to try running Printer troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Printer.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Eileen,

• As far as i'm aware nothing has changed
• i have only tried to send test pages to the network printer so im assuming so yes
• wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.

I have tried the following:

• updated the print driver
• changed the network port it was plugged into
• ran windows updates
• configured with a static
• changed the wifi and Ethernet priority

I will run through the trouble shoot steps as suggest and come back to you.

FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

thanks, Ben

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Ben,

Your printer may not connect properly due to incorrect printer or network sharing settings. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes in the settings prior to experiencing the issue?
  
• Does this issue only happen when trying to print a certain document or it happens to all of them?
  
• Are you getting any error messages when trying use the wireless printer?
  
• What troubleshooting steps have you tried so far?
  

In the meantime, we suggest that you follow the troubleshooting steps provided on this link.
The methods provided on the link also includes the steps on how to run the troubleshooter that may help to resolve the issue.

For any results, just send us a reply.