Windows 10: How do I get rid of a microsoft account that I can't remember the password

Discus and support How do I get rid of a microsoft account that I can't remember the password in Microsoft Windows 10 Store to solve the problem; I have a microsoft account that I have never used. It is tied to an e-mail address that I don't have access to anymore since Cableone cut me off when... Discussion in 'Microsoft Windows 10 Store' started by John W.Carter, Apr 5, 2021.

  1. How do I get rid of a microsoft account that I can't remember the password


    I have a microsoft account that I have never used. It is tied to an e-mail address that I don't have access to anymore since Cableone cut me off when I changed to ATT Uverse. How do I get rid of this account and open another one with the correct information.

    :)
     
    John W.Carter, Apr 5, 2021
    #1
  2. 7.62 Win User

    Email clients not remembering passwords

    Hi all

    A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

    We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

    It returns with incorrect password.

    Any suggestions?
     
    7.62, Apr 5, 2021
    #2
  3. Microsoft Account Password Reset

    Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
    indefinitely.

    Reset your password

    If you can't remember your password, follow these steps to get into your account.

    • Go to the Reset your password page.
    • Choose the reason you need your password reset, then click Next.
    • Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
    • Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
    • If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.
    I'll try your "Get account help by email" suggestion and post the solution here when I've found one.
     
    Donovan de Swardt, Apr 5, 2021
    #3
  4. How do I get rid of a microsoft account that I can't remember the password

    'Remember password for Internet e-mail accounts?

    Hi

    I allow Outlook 2013 and Thunderbird to remember my passwords. I going to guess you allow your phone to remember passwords.

    That said to I use unique passwords on all accounts and where ever possible "Two Step" / "Two Factor Authentication". This means in Outlook I use a App password.

    If someone were to get to my password they would be challenged through the two step process.

    Personally I have not seen a lot of write ups where people can steal your password in Outlook. Sure if they installed keyloggers or some other Trojan but that is why I run two AV's.

    I'm sure it is still possible to somehow get hacked but with the above in place I think you would need to be targeted and would have to let your guard down, ie open an unknown attachment, follow an unknown link.


    Ken
     
    Caledon Ken, Apr 5, 2021
    #4
Thema:

How do I get rid of a microsoft account that I can't remember the password

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